Billing Specialist

Job not on LinkedIn

🔥 0 minutes ago

🇨🇴 Colombia – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

📊 Billing Specialist

🚫👨‍🎓 No degree required

👻 Ghost score 10%

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Logo of 8am

8am

501 - 1000 employees

Founded 2005

⚖️ Legal

☁️ SaaS

💳 Fintech

💰 Private equity on 2024-08

Legal • SaaS • Fintech

8am is a professional business platform that helps law firms, accounting firms, associations, and other professional services manage billing, payments, compliance, and case/practice workflows. The company offers a suite of SaaS products — including LawPay, MyCase, CasePeer, DocketWise, CPACharge, ClientPay, and AffiniPay — that combine payments, practice management, document and case tools, and practical AI features to automate work, improve cash flow, and maintain industry-specific compliance. 8am emphasizes secure, compliant payments (PCI Level 1, IOLTA compliance for legal), integration with other tools, and measurable time and productivity savings for professionals.

📋 Description

• Own the end-to-end billing process, auditing invoicing and credit memo runs for accuracy • Manage subscription billing in Stripe, including recurring payments, plans, discounts, and tax configurations • Reconcile transactions and payment records and resolve billing discrepancies • Handle chargebacks, refunds, and failed payments in Stripe • Partner with Engineering or Product on integrations • Maintain the aging report and apply credit memos accurately • Update customer accounts for plan changes and maintain clean customer data • Respond to billing questions and partner with Customer Success on customer experience • Build billing and payment reports • Identify process improvements and use AI tools to automate review, reconciliation, and reporting

🎯 Requirements

• 2+ years as a Billing Specialist, AR Analyst, or similar role • Hands-on Stripe experience (dashboard, subscriptions, API tools) • Familiarity with financial regulations and GAAP • Strong analytical and problem-solving skills • High proficiency in Excel or Google Sheets • Workday a plus • Strong organization and attention to detail • Clear communication and strong customer service instincts • Hands-on experience using AI tools to automate or optimize workflows • Demonstrated experience leveraging AI tools and technologies to improve workflows, enhance decision-making, or drive innovation • Bonus: SaaS or e-commerce experience and other payment gateways • Bonus: Bachelor's in Finance or Accounting, or equivalent experience

🏖️ Benefits

• Statutory Benefits – Full compliance with Colombian social security (health, pension, and risk coverage) • Staff Referral Bonus – Rewards for referring great candidates to the 8Team • Paid Sick Leave – Covered from day one, with EPS support after the 2nd day • Flexible Time Off (FTO) – Up to 15 paid days off per year • Parental Leave – Maternity and paternity leave in line with Colombian law • Company Holidays – Paid time off for all official Colombian public holidays

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