Senior DevOps Engineer

October 7

Apply Now

Receive Emails with Similar Jobs

8x8

WebsiteLinkedInAll Job Openings

SaaS • Telecommunications • Enterprise

8x8 is a comprehensive platform and partner designed to enhance customer experience (CX) by unifying business communications and interaction data. Trusted by over 3 million business users, 8x8 provides solutions such as contact centers, unified communications, and no-code APIs to address complex communication challenges. By integrating artificial intelligence into their platform, 8x8 helps businesses connect teams and customers, gain insights, and drive impactful results. The platform aims to modernize operations, mitigate risks, and build customer loyalty, offering a seamless and efficient experience for enterprises.

1001 - 5000 employees

Founded 1996

☁️ SaaS

📡 Telecommunications

🏢 Enterprise

💰 $121.9M Post-IPO Equity on 2022-01

📋 Description

• Deploy, configure, and maintain Kafka/Redis clusters to ensure high availability and performance • Implement and manage security best practices, including SSL/TLS encryption and authentication mechanisms • Monitor Kafka/Redis clusters, identify issues, and troubleshoot problems to ensure seamless data flow • Optimize Kafka performance by tuning configurations and managing partitions and topics • Plan and execute Kafka version upgrades and apply patches following the change process • Develop and maintain disaster recovery plans and backup strategies for Kafka clusters • Work closely with application and operations teams to support Kafka-related projects and initiatives and lead the onboarding process for new data streams • Create and maintain documentation relevant to the tasks: ex. Deployment manuals, architecture diagrams, etc. • Participate in technical escalations and on-call rotation

🎯 Requirements

• B.S. degree in Computer Science or relevant field experience • 4+ years hands-on experience with designing and operating large scale Kafka and Redis clusters deployments • Detailed understanding of infrastructure operations and in-depth knowledge and experience around data platform solutions hosted in VMware, Kubernetes or running on managed services • 3+ years of experience with DevOps technologies, cloud-based provisioning, monitoring, and troubleshooting (preferably in AWS) • Extensive experience in orchestration and automation: ex: Terraform, K8S, CloudFormation, Ansible, CI/CD concepts and tools • Highly proficient in administering Linux environments (Ubuntu/RHEL), including configuration of networking and security • Demonstrable expertise around specifying, designing, and implementing system health, performance monitoring tools, and software management tools for 24x7 environments • Strong debugging and systems analysis skills around identification and rapid issue resolution • Scripting skills including bash, python, etc. • Excellent communication skills and the ability to work well in a geographically dispersed team

🏖️ Benefits

• Equal employment opportunities (EEO) • Reasonable accommodations for individuals with disabilities