Air Ocean Customs Clearance Coordinator

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A & A Customs Brokers

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1979

🤝 B2B

📋 Compliance

🚗 Transport

B2B • Compliance • Transport

A & A Customs Brokers is a licensed customs brokerage and trade compliance firm serving businesses importing and exporting between Canada and the United States. With over 46 years of experience, the company provides customs brokerage (Canada and US), CARM management and onboarding, trade consulting, duty drawback, export documentation, permits and advance rulings, valuation and tariff classification, audits & appeals, and international logistics support. A & A focuses on helping B2B clients in diverse sectors (food & beverage, machinery, lumber, retail, automotive, pharmaceuticals and more) navigate regulatory requirements and streamline cross-border shipments.

📋 Description

• Review documentation and prepare customs release entries for processing. • Process and manage air and ocean container releases. • Analyze documents to determine applicable tariff classifications, duties, and tax rates. • Collect supplementary information or documentation as needed from customers, carriers, CBSA, and others. • Arrange deliveries for air and ocean shipments and payment of terminal fees. • Communicate with clients by email - clear, concise, and service-focused. • Handle and resolve challenging situations professionally and calmly. • Liaise with other teams for entry follow-up as required. • Maintain strong knowledge of Canadian ports and warehouses. • Enter data into our systems accurately and efficiently. • Complete files within required timeframes and in line with A & A and Canadian regulations. • Review files for accuracy and errors, ensuring full compliance. • Handle phone inquiries. • Take on other duties as they come up - we're a team.

🎯 Requirements

• 2+ years of customs clearance coordination, ideally specializing in air/ocean shipments (preferred) • Certified Customs Specialist (CCS) or an equivalent Canadian designation (preferred) • A strong understanding of Canadian rules and regulations for importing goods • Tech-savviness. You pick up new systems quickly and like finding efficiencies in digital tools. • Experience with ITMr4, Cargowise, and/or CANdata is an asset. • Confidence with Gmail/Front, Google Drive, and Google Sheets. • Sharp problem-solving and critical-thinking skills. • Professional written and verbal communication, including active listening. • Effective work habits: punctual, responsive, and comfortable juggling priorities. • A highly organized, self-starting, flexible, and independent approach, which is important in a remote role.

🏖️ Benefits

• Work from home • Teamwork • Room to grow • Modern and Tech-Focused