ServiceNow SPM Developer

Job not on LinkedIn

July 7

☕ Washington – Remote

Although this job is listed in Washington, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 ServiceNow

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A1FED

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API • Cybersecurity • SaaS

A1FED is your trusted advisor in navigating today's complex technological solutions. The company focuses on ensuring businesses operate optimally in the digital environment, offering services such as application software, data management, cloud services, ERP software, and cybersecurity. With a commitment to innovation and strategic IT transformations, A1FED aims to support organizations of all sizes in achieving their goals while protecting them from cyber threats.

11 - 50 employees

Founded 2013

🔌 API

🔒 Cybersecurity

☁️ SaaS

📋 Description

• Implement and configure SPM modules (Ideation, Demand, Project & Portfolio, Resource, APM) • Build and maintain prioritization models, approval chains, and intake pipelines using Flow Designer. • Develop scoped apps, script includes, client scripts, and UI policies to automate demand-to-project workflows and enforce business rules. • Partner with business stakeholders to gather requirements and translate them into actionable tasks. • Design Performance Analytics indicators, dashboards (scorecards, resource heatmaps, demand backlogs), and custom reports. • Leverage Analytics Designer and data streams for real-time portfolio metrics. • Lead stakeholder workshops each sprint to map processes, demo solutions, and gather feedback. • Lead and participate in training sessions with peers, business users, and stakeholders. • Author and update knowledge articles, user guides, and how-to documentation on SPM best practices. • Diagnose and resolve issues in automated flows and custom code; perform regression testing. • Monitor system performance and apply optimizations-indexing, caching strategies, or script improvements-to reduce load times. • Own multiple SPM user stories per sprint: define acceptance criteria, estimate effort, and demo completed work. • Collaborate with the business to define and optimize the intake process for ideas and demands into SPM. • Actively participate in backlog grooming, daily stand-ups, sprint reviews, and retrospectives. • Perform troubleshooting and root cause analysis, while also developing and implementing fixes.

🎯 Requirements

• U.S. Citizenship • Active Public Trust or higher clearance • 3+ years of hands-on experience as a ServiceNow Developer using SPM • Strong proficiency in AngularJS, JavaScript, HTML, and CSS • Ability to work independently in a remote team environment • ServiceNow CSA (Certified System Administrator) • ServiceNow CAD (Certified Application Developer) • Extremely well-developed organizational, time management, and analytical skills • Strong attention to detail, documentation, communication skills