Strategic Communication Specialist III

Job not on LinkedIn

🔥 17 hours ago

🌵 Arizona, California, +3 more states – Remote

🌵 Arizona – Remote 🏄 California – Remote ⚜️ Louisiana – Remote 🌴 South Carolina – Remote ☕ Washington – Remote

💵 $89.9k - $119.8k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🗣️ Communications

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

CSAA Insurance Group, a AAA Insurer

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💸 Finance

👥 B2C

Insurance • Finance • B2C

CSAA Insurance Group is a leading insurance provider affiliated with AAA, offering a variety of insurance products including auto, home, and other coverage options tailored to meet the needs of its members across several states. The company prioritizes excellent customer service and convenience, providing online policies management, claims assistance, and resources for members to maximize their benefits. CSAA Insurance Group is committed to improving the insurance experience through user-friendly services and a strong emphasis on customer satisfaction.

📋 Description

• Partner with Mobilitas leaders, marketing, change management, and cross-functional stakeholders to support development and delivery of a differentiated company narrative • Work on communications challenges of diverse scope, requiring analysis of business priorities, audience needs, change impacts, performance data, and other identifiable factors to craft effective messaging, content strategies, and communication solutions • Contribute to communications strategy and content creation—including creative and design execution, brand management, storytelling, change management communications, leadership preparation, and internal and external communication materials • Leverage insights, audience needs, and business context to develop stories aligned to Mobilitas priorities, brand, positioning, and change objectives • Apply strong writing skills to craft clear, compelling, and audience-specific messages across internal, external, leadership, and change management communication channels • Collaborate with internal and external partners to coordinate story collection, content development, review, production, and distribution • Contribute to strategic communication plans, stakeholder communication plans, change communication plans, content strategies, and editorial calendars that support organizational objectives • Use communication metrics, feedback, and adoption indicators to evaluate effectiveness and recommend practical improvements • Support change management communications by translating change impacts, behavior expectations, timelines, benefits, risks, and next steps into clear, actionable messages for impacted audiences • Collaborate with change management and project teams to develop partner communications, readiness materials, adoption messaging, FAQs, talking points, training support content, and reinforcement communications

🎯 Requirements

• Bachelor’s degree or higher in Communications, Marketing, Journalism, Public Relations, or a related field, or an equivalent combination of education and experience required • A high school diploma is required • 4+ years of related professional experience with transferrable skills, and at least three years of professional communications experience are required • Strong writing, editing, and storytelling skills, with the ability to tailor messages for specific audiences, channels, objectives, and change impacts • Experience developing partner communications, change messaging, FAQs, talking points, readiness materials, training support content, or adoption reinforcement communications • Strong presentation development skills, including PowerPoint expertise and the ability to translate complex information into concise, visually compelling materials • Graphic design and visual communication experience, including tools such as Adobe Creative Suite, Canva, or similar design platforms • Experience supporting brand management, marketing campaigns, social media content, campaign execution, trend monitoring, and performance reporting • Strong project coordination and project management skills, with the ability to manage multiple priorities, deadlines, stakeholders, and approval workflows in a fast-paced environment

🏖️ Benefits

• Total compensation package • Annual bonus eligibility for most roles • 401(k) with a company match