Claims Casualty Adjuster

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⚓ Rhode Island – Remote

⚓ Rhode Island – Remote

💵 $33 - $44 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Claims Specialist

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AAA

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1902

🚘 Automotive

🛡️ Insurance

📦 Logistics

Automotive • Insurance • Logistics

AAA is a federation of affiliated automobile clubs, offering various travel-related services and products primarily for its members. It provides emergency roadside assistance, travel planning tools, and member discounts both domestically and internationally. Each club operates independently within its own geographical area, serving its local members while adhering to AAA's overarching standards. AAA also sells travel products like maps and guides, offering resources to assist with international travel. The organization facilitates a network where membership benefits, such as global discounts and emergency services, are extended to international members traveling in the United States and vice versa.

📋 Description

• The Claims Casualty Adjuster handles low to moderate-complexity claims involving material damage, property, and/or liability lines of insurance written by the Interinsurance Exchange in compliance with all regulatory and statutory requirements. • The primary functions include liability investigation, coverage evaluation and negotiation of low to moderate-complexity claims in compliance with established company technical and customer service Best Practices. • Under moderate supervision, works within specific limits of authority to resolve claims with well-defined procedures. • Communicate and interact with a variety of individuals including insureds and claimants. • Explain benefits, coverages, fault and claims process either verbally or in writing in compliance with regulatory and statutory requirements. • Recognize and appropriately address common coverage issues. • Conduct phone and/or field investigations to determine liability and damages. • May attend and participate in legal proceedings. • Identify and obtain statements from insureds, claimants and witnesses. • Evaluate and determine claim values upon receipt and assessment of property, bodily injury and liability data. • Negotiate within settlement authority with insureds and claimants to resolve their first and third party claims. • Handle administrative functions, update database production reports, and document and update claim files via company systems, i.e. CACS, HUON, HOC, GUIDEWIRE, etc. • Verify and interpret/resolve coverage by gathering necessary information to ensure policy applicability. • Coordinate with internal and external departments as required. • Independently resolve claim exposures within level of authority. • Respond quickly to customer needs and problems.

🎯 Requirements

• Bachelors Equivalent combination of education and experience • Preferred 4-6 years Prior claims handling experience. • Required 4-6 years Property or Casualty claims administration experience. • Preferred Working knowledge of claims best practices and procedures. • Moderate understanding of building and vehicle repair practices. • General knowledge of insurance, fault assessment, negligence and subrogation principles. • Working knowledge of Microsoft Office suite, general computer software and claims software. • Advanced organization and planning recognition skills required. • Advanced oral and written communication skills required. • Advanced interpersonal skills required. • Valid Driver's License, acceptable Department of Motor Vehicles record and minimum liability insurance - Issued by State Required • Associate in Claims - Insurance Institute of America Preferred • An insurance/claims adjuster license may be required for claims administration in specific states. Preferred

🏖️ Benefits

• Health coverage for medical, dental, vision • 401(K) saving plans with company match AND Pension • Tuition assistance • Floating holidays and PTO for community volunteer programs • Paid parental leave • Wellness programs • Employee discounts (membership, insurance, travel, entertainment, services and more!)