Senior Litigation Operations Consultant, Projects & Technology

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🔥 6 minutes ago

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Logo of AAA

AAA

5001 - 10000 employees

Founded 1902

🚗 Transport

👥 B2C

Transport • B2C • Travel

AAA is a federation of affiliated automobile clubs, offering various travel-related services and products primarily for its members. It provides emergency roadside assistance, travel planning tools, and member discounts both domestically and internationally. Each club operates independently within its own geographical area, serving its local members while adhering to AAA's overarching standards. AAA also sells travel products like maps and guides, offering resources to assist with international travel. The organization facilitates a network where membership benefits, such as global discounts and emergency services, are extended to international members traveling in the United States and vice versa.

📋 Description

• Manages litigation project portfolio, triaging litigation ideas received via division intake. • Applies project management and change management concepts to drive adoption of new processes, tools, and workflows. • Identifies operational gaps, risks, and improvement opportunities, implementing practical solutions. • Drives and facilitates the adoption of new and updated processes, workflows, tools, and vendor solutions. • Communicates effectively with attorneys, legal staff, litigation leadership, vendors, and business partners while safeguarding confidentiality. • Prepares reports, analyses, and presentations for leadership audiences. • Partners with Claims Law and Subrogation Law leadership to facilitate discovery, document business needs, and translate operational requirements into actionable project, process, technology, and change initiatives.

🎯 Requirements

• Bachelor’s degree in a related field, or an equivalent combination of education and relevant experience. • Typically, a minimum of 8 years of relevant legal, legal operations, or litigation operations experience. • 3–4 years of people leadership or supervisory experience. • Advanced knowledge of legal concepts, terminology, and procedures relevant to legal or litigation support functions. • Strong understanding of law office and litigation office administration, facilities management, budgeting, purchasing, and legal technology. • Working knowledge of legal operations, litigation operations, project management, financial management, and process improvement concepts. • Strong interpersonal, written, and verbal communication skills. • Proficiency with Microsoft Word, Excel, and matter or case management systems.

🏖️ Benefits

• Total compensation package • Annual bonus eligibility for most roles • 401(k) with a company match • Flexible workplace

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