Contracts Manager

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Abacus Group

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2008

🔒 Cybersecurity

🏥 Healthcare

Cybersecurity • Healthcare

Abacus Group is a global managed IT and cybersecurity partner specializing in highly regulated industries, primarily financial services and healthcare. They offer integrated managed IT operations, multi-cloud and infrastructure management, managed cybersecurity (including endpoint protection, access controls, monitoring, vCISO and incident response), managed AI services, cybersecurity governance and advisory, and professional services. Abacus positions itself as an MSP + MSSP delivering 24x7x365 coverage, compliance expertise, AI orchestration, and white-glove, industry-focused support to enhance resiliency and regulatory compliance. The company reports supporting 1,200+ clients in 25+ countries, with 95% of clients in financial services and healthcare.

📋 Description

• Administer Customer Contracts • Draft and maintain templates for customer-facing agreements (including MSAs, Order Forms, SOWs, and NDAs) with a focus on clarity, precision, and efficiency. • Create and update schedules and addenda to customer contracts, including Data Processing Agreements (DPAs), Business Associate Agreements (BAAs), and Service Level Agreements (SLAs). • Apply responsive variations in terms and contract structure by region and business unit as necessary. • Implement and maintain contract terms parameters and clause libraries for consistency and scalability. • Review and negotiate redlines to customer agreements within established parameters, providing timely turnaround to customer counterparts. • Work directly with Product and Service Delivery team leads to maintain accurately detailed descriptions of services referenced in customer agreements. • Work with the Sales Operations team to streamline the workflow for customer contract extension and execution, optimizing to reduce friction and increase quality. • Contribute to the requirements gathering and design of a customer contract management system (CLM) to track contract status, key terms, and renewal dates. • Manage Vendors & Partner Contracts • Draft and maintain agreement templates for various modes of engagement with partners, including channel, referral, and agent agreements. • Review, analyze and negotiate vendor/partner agreement terms in line with corporate standards and thresholds. • Work with the Director of Procurement to ensure accurate and scalable vendor CLM systems and practices. • Centrally organize key terms of partnership agreements to provide accurate, referenceable information to internal partnership stakeholders. • Collaborate with various internal teams to ensure appropriate operationalization and tracking of partner agreement obligations and activities. • Maintain Contract Workflows and Provide Guidance • Collaborate cross-functionally with department leaders to establish efficient workflows and proper systems integration for commercial contract needs within the business. • Develop and refine playbooks and standards to be applied to various agreement templates, ensuring alignment and consistency within the Legal Ops group. • Coordinate with outside counsel for escalated matters, complex scenarios, statute interpretation, and affirmation of playbooks and parameters. • Provide guidance to the business on the effect and interpretation of operating provisions within various contracts. • Ensure all contracts comply with applicable legal, regulatory, and corporate guidelines and are appropriately tailored to business risk thresholds. • Triage and prioritize contract-based requests while coordinating work within the Legal Ops function • Identify opportunities to automate repetitive tasks and optimize contract workflows using AI and legal tech tools. • Support Corporate Legal Operations • Maintain relationships with registered agents for statutory representation of Company entities and take action when needed for service of process or jurisdictional filings. • Coordinate with outside counsel on the setup and registration of corporate entities, assisting with the preparation of filings, board resolutions, and other supportive documents. • Assist the GRC team on matters related to the company’s industry certifications and compliance by providing bridge letters and confirmatory documents, and generating required notices by drafting communications or posting materials to customer portals. • Drive firm-wide adherence to corporate governance structures for signatures and approvals on deviations from established contracting standards.

🎯 Requirements

• Minimum 5+ years of experience in contract management in a B2B technology services organization (software or IT services preferred). • Bachelor's degree required • JD or paralegal certification a plus but not required. • Ability to work standard schedule of 8am-5pm CST

🏖️ Benefits

• Exposure to a diverse array of technologies. • Internal opportunities for career advancement. • Part of a team of experienced professionals who aim to deliver exceptional service. • Competitive compensation. • Robust benefits package: medical, dental, vision, disability, life insurance, 401k, and PTO. • Opportunities to further education through online courses.