Field Service Automation Engineer

November 1

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Logo of Abbott

Abbott

Healthcare Insurance • Biotechnology • Pharmaceuticals

Abbott is a global healthcare company committed to advancing medical technologies and improving lives around the world. It offers a broad range of leading products in diagnostics, medical devices, nutrition, and branded generic medicines. Abbott's innovations such as the FreeStyle Libre glucose monitoring systems and BinaxNOW rapid antigen tests are transforming diabetes management and COVID-19 response. Through its partnerships and initiatives, Abbott aims to foster health equity, improve access to healthcare, and address critical health challenges like malnutrition and infectious diseases. Abbott is also dedicated to sustainability and social responsibility, striving to make life-changing technologies accessible and affordable.

📋 Description

• The Automation Support Professional is the primary point of contact for automation accounts, covering both technical support and customer experience. • Responsible for implementing and maintaining the effectiveness of the quality system. • Provides technical Level I and Level II phone and on-site support to proactively maintain product performance or resolve customer complaints for hardware, software, and reagent issues. • Performs proactive service support activities to maintain system performance. • Monitor inventory and replenish accordingly.

🎯 Requirements

• Associate's Degree or equivalent experience. • Minimum 2 years of relevant experience with instrumentation utilized in a laboratory environment. • 2 years of experience interfacing with customers.

🏖️ Benefits

• Career development with an international company where you can grow the career you dream of. • Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. • An excellent retirement savings plan with a high employer contribution. • Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.

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