Senior M365 Product Specialist

🔥 14 hours ago

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $96.5k - $183.5k / year

⏰ Full Time

🟠 Senior

🪄 Product Specialist

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AbbVie

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2013

💊 Pharmaceuticals

🧬 Biotechnology

⚕️ Healthcare Insurance

Pharmaceuticals • Biotechnology • Healthcare Insurance

AbbVie is a global pharmaceutical company that discovers and delivers innovative medicines and solutions to enhance lives. With a focus on addressing the world's toughest health challenges, AbbVie operates in over 175 countries, providing a wide range of products across areas like immunology, oncology, neuroscience, and aesthetics. Committed to scientific innovation, AbbVie invests heavily in research and development, aiming to produce first-in-class medicines. The company also emphasizes workplace diversity, sustainability, and patient support initiatives, ensuring positive impact for both its patients and the broader community.

📋 Description

• Drive value realization of the Microsoft 365 platform across the organization • Act as the face of the M365 product team, delivering clear direction to users on optimal usage of functionality and applications in support of the long-term collaboration platform strategy • Build strong relationships with business units, leadership, and user communities to represent the voice of the user in platform decisions and manage expectations • Partner with engineering to align technical implementations for M365 applications with business usage and requirements • Lead functionality discovery and influence roadmap decisions based on the needs of the business and optimizes highest value realization to AbbVie • Develop and execute strategies to increase end-user usage maturity, as well as identify and promote advanced use cases for M365 tools to maximize ROI • Identify and rationalize overlapping tools to reduce costs and improve efficiency • Develop and execute multi-channel strategies for driving adoption of M365 features and tools and support continuous improvement through feedback loops and usage analytics • Assess functionality and act as the product functionality expert for M365 apps • For deployments, pilots, and evergreen updates, assess functionality, determine impact and create and deliver change, communication, and training plans • Track adoption metrics, user feedback, and business impact to refine product strategy • Provide executive-level reporting on M365 initiatives and performance

🎯 Requirements

• Bachelor’s Degree with 6 years’ experience; Master’s Degree with 5 years’ experience; PhD with 0 years’ experience • Respective demonstrated years of experience in IT with a focus on Microsoft 365 collaboration and productivity applications in large organizations • Proven ability to partner with engineering teams on technical implementations • Proven ability to engage users across large enterprise-wide M365 instances • Strong background in product ownership, change management, and user adoption strategies • Excellent presentation, training, communication, and stakeholder management skills • Experience in tool rationalization and cost optimization • Experience leading enterprise-level M365 deployments and integrations • Familiarity with Copilot, Teams Premium, Power Platform, and workflow automation tools

🏖️ Benefits

• paid time off (vacation, holidays, sick) • medical/dental/vision insurance • 401(k) to eligible employees • participate in our short-term incentive programs