Digital Channel Manager

Job not on LinkedIn

🕒 May 19

☕ Washington – Remote

☕ Washington – Remote

💵 $50k - $55k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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ABC Legal Services

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏢 Enterprise

🤝 B2B

📋 Compliance

Enterprise • B2B • Compliance

ABC Legal Services is a leading provider of service of process solutions in the United States. The company offers reliable and transparent legal document delivery across all 50 states and numerous countries, utilizing a vast network of professional process servers. With a focus on technology and efficiency, ABC Legal uses a mobile app to provide GPS-tracked evidence and real-time updates for every process serve. The firm is recognized for its comprehensive services, making it the trusted choice for law firms, government entities, and individuals seeking legal document services. ABC Legal also offers support in eFiling and various enterprise solutions.

📋 Description

• Foster relationships with existing channel partners and clients. • Communicate via phone, email and presentation materials, equipping clients with the necessary tools and knowledge for success. • Monitor performance of existing clients, identifying areas for improvement, and implementing strategies to enhance sales and revenue. • Recruitment of additional users within client offices. • Address client challenges and provide company solutions. • Collaborate with marketing to share customer feedback or insight. • Support conference logistics and other field engagement. • Manage inbound customer requests. • Deliver exceptional client service on a day-to-day basis. • Strive to maintain and increase overall customer satisfaction based on their business needs.

🎯 Requirements

• Recruiting, Marketing or Sales experience is preferred but not required. • Strong written and verbal communication skills. • Strong phone etiquette with customers. • Exhibit strong problem-solving skills and time management capabilities. • A “can do” and “can do now!” attitude. • Highly motivated, self-starter with strong organizational skills. • Strong computer skills. • Strategic thinker who can see problem patterns, ideate solutions, and execute to completion. • Ability to present, communicate, and work effectively with other internal teams. • Strong team player.

🏖️ Benefits

• Health, Dental, Vision insurance • 401(k) with company matching • Paid time off • 7 Paid company holidays • 4 Floating holidays per-year • Life Insurance and AD&D Insurance • Long Term Disability • Health Care Reimbursement Flexible Spending Account • Dependent Care Flexible Spending Account • EAP (Employee Assistance Program) • Pet Insurance