Professional Services Consultant, English, Spanish

Job not on LinkedIn

🕒 September 9

🇧🇷 Brazil – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💼 Consultant

👻 Ghost score 26%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Abnormal Security

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501 - 1000 employees

🔒 Cybersecurity

Cybersecurity

Abnormal Security is a provider of cloud-native email security solutions that specializes in preventing a wide array of cyber threats. The company focuses on protecting businesses from attacks such as phishing, malware, ransomware, and social engineering, ensuring total protection for corporate email systems. Their offerings include business email security, phishing detection, and securing against account takeovers, making them a leader in the computer and network security space.

📋 Description

• Lead implementation projects and initial training sessions for new customers • Partner with Sales, Product, Support, and Customer Success for seamless delivery and onboarding • Own the transition from proof of value to deployment, including knowledge transfer of success criteria, technical environments, and timelines • Consult on best practices and identify risks early • Manage multiple customer implementation projects, ensuring scope, schedule, and quality are met • Lead deployment kickoffs and gather technical stack, success criteria, and timeline information • Conduct discovery to understand customer goals and align project plans • Guide customers through configuration, integrations, and technical enablement • Serve as the primary technical point of contact during deployment, managing status updates, risks, and escalations • Build and maintain relationships with stakeholders, including executive-level customers • Create and manage project plans, timelines, and documentation • Collaborate with internal teams to refine implementation processes and delivery best practices

🎯 Requirements

• 3-5+ years of experience in a customer-facing role delivering enterprise-grade SaaS solutions, ideally in cybersecurity • Full professional fluency in Portuguese, Spanish, and English • Experience managing deployments involving enterprise email systems, integrations, and migrations • Proven ability to drive projects end-to-end: discovery, planning, execution, issue resolution, and delivery sign-off • Familiarity with enterprise mail flow, email security, and related technologies • Experience leading technical conversations with IT and InfoSec stakeholders • Proficiency in commercial email routing, filtering, or SEG tools • Exposure to log analysis using SIEM or similar tools • Basic scripting or coding knowledge, such as Python or Java, is a plus

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