Senior Customer Trust Analyst

Job not on LinkedIn

October 31

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Logo of Abnormal Security

Abnormal Security

Abnormal provides total protection against the widest range of attacks including phishing, malware, ransomware, social engineering, executive impersonation, supply chain compromise, internal account compromise, spam, and graymail.

501 - 1000 employees

📋 Description

• Lead the end-to-end management of security and privacy questionnaires, applying audit methodologies to ensure accuracy, defensibility, and completeness. • Translate Abnormal’s controls and policies into bank-ready trust responses, mapping them against relevant regulatory frameworks. • Develop and maintain auditor-grade documentation, ensuring content is evergreen and aligned with external standards. • Collaborate with compliance, legal, and product to refine trust communications for financial institution due diligence. • Partner with sales to support security questionnaires with audit-ready deliverables that accelerate bank deal cycles. • Use data-driven analysis to identify control gaps, trends, and process risks; present findings and recommendations to senior leadership. • Act as a liaison with bank auditors and compliance stakeholders to build confidence in Abnormal’s trust program. • Drive continuous improvement by embedding audit best practices into trust operations.

🎯 Requirements

• 4+ years in Big 4 audit, advisory, or technical compliance roles, ideally supporting financial services clients. • Strong familiarity with banking compliance standards (GLBA, SOX, ISO 27001, NIST, SOC). • Demonstrated success supporting third-party risk assessments and due diligence for banks or highly regulated enterprises. • Exceptional written and verbal communication skills; proven ability to craft audit-ready reports and executive-facing trust narratives. • Strong project management skills, with a track record of leading multiple concurrent compliance projects. • Collaborative mindset, with experience coordinating across legal, compliance, product, and sales teams.

🏖️ Benefits

• Bonuses • Restricted stock units (RSUs) • Benefits

Apply Now

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