Digital Data Analyst – Pensions

🕒 April 20

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📉 Data Analyst

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Capita

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

📋 Compliance

☁️ SaaS

🏢 Enterprise

💰 Seed Round on 2018-01

Compliance • SaaS • Enterprise

Capita is a business focused on providing essential internet services related to the management of cookies on websites. Although the text is primarily informational about cookies and their legal implications within the EU, Capita likely deals with compliance and privacy policies to help businesses adhere to regulations, ensuring effective data management and user experience online.

📋 Description

• Supporting tagging and measurement of digital journeys (training provided) to understand how members use our platforms. • Helping to gather, review and analyse data to produce clear insights for the business. • Assisting with the creation and maintenance of dashboards and reports, primarily using GA4 and Power BI (with support from the existing analyst). • Working alongside the digital design team and product owners to understand data needs, user journeys and reporting goals for our new pension platform. • Helping to identify what data is needed to support personalisation and improved member experiences. • Contributing to testing work during development phases by reviewing early data trends and validating that solutions meet expected outcomes. • Monitoring live performance once features are launched, spotting issues early and supporting improvements

🎯 Requirements

• Experience in web analytics and knowledge of the digital eco system especially using Microsoft technology or the ability to learn • Understanding of the use of data to personalise journeys for the customer and ability to ensure the correct data is tagged to drive the agreed outcomes • Understanding of performance marketing channels • Search Engine Optimisation - Understand of site performance and search criteria. Ability to identify solutions to SEO challenges and strive towards an enhanced solution • Strong knowledge of statistical concepts and experience in A/B testing hypothesis • Strong analytical mindset with experience in digital, data analyse and data visualisation • You must be analytical and be comfortable reviewing data to identify challenges in journeys and recommend solutions. • You must be able to clearly articulate issues and work with IT on solutions for compelling journey improvement

🏖️ Benefits

• 23 days’ holiday (rising to 27) with the opportunity to buy extra leave • Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more • Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology • The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice • Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform