Operations Manager

🕒 February 25

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Logo of Accelerant

Accelerant

201 - 500 employees

Founded 2018

☁️ SaaS

🤝 B2B

💰 $150M Private Equity Round - Accelerant on 2023-06

SaaS • B2B

Accelerant is a digital-first risk exchange and insurance platform that connects managing general agents (MGAs), underwriters, reinsurers, and institutional capital through a tech-powered, data-driven marketplace. The platform provides real-time analytics, underwriting tools, performance metrics, and operational support (actuarial, claims, regulatory) to streamline specialty insurance distribution and enable faster, more transparent capital deployment. Accelerant positions itself as a SaaS-style partner for specialty insurance firms, focused on improving efficiency, transparency, and profitable growth.

📋 Description

• Manage the operational due diligence and onboarding procedures for new Members and Business expansions • Responsible for coordination and management of the Bank accounts, systems, and regulatory reports onboarding procedures. • Manage reconciliation between Written & Paid Bordereaux against cash received, manage, and oversee the transition to Outsourced Operations team DUA & Credit Control teams • Liaise with members on invoicing procedures at the onboarding stage • Ensure the Member Crib sheet have extensive notes for both Delegated Underwriting Authority and Credit Control Teams • Manage operational procedures and adherence to controls • Manage the bordereaux and query resolution KPIs and create an environment of continuous improvement • Provide Operations Health reports for the monthly member meetings. • Deliver, alongside the team, the Operational KPIs for onboarding, premium and cash operations • Overseeing collection procedures and being a point of escalation for the Credit Controllers on difficult to collect cashes. • Ensure that targets for debt are met and aim to continuously improve upon such targets with improved working practices. • Investigating and resolving queries both internally and externally around outstanding items • Provide management oversight to the outsourced operations to ensure the operational KPIs are met • Work closely with senior management to develop the reporting processes, controls, and systems • Assist in the implementation of new procedures, maintain, and improve internal controls to ensure compliance

🎯 Requirements

• Bachelor’s degree (or equivalent) required. • 5+ years of experience in Property, Liability and Specialty Insurance • Solid technical knowledge of creating and processing Bordereaux • Excellent English language, written and spoken is required, European languages advantageous • Lloyds Market Experience • Experience of managing MGA Operations, preferred experience of the specialty market • Advanced Microsoft Excel skills • Proficiency in Microsoft Office and data management tools.

🏖️ Benefits

• Health insurance • Retirement plans

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