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RSA Archer Implementation Consultant

Job not on LinkedIn

🔥 40 minutes ago

🇷🇴 Romania – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🛠️ Implementation Specialist

Where this job comes from

Posted on accesa.eu's careers page, not through a job board

First seen by Remote Rocketship 40 minutes ago

Logo of accesa.eu

accesa.eu

1001 - 5000 employees

Founded 2003

💼 Consulting

🏭 Manufacturing

🏥 Healthcare

Consulting • Manufacturing • Healthcare

Accesa is a leading technology company that has been a trusted IT partner since 2004. Specializing in custom software development, application modernization, cloud solutions, data analytics, AI, and cybersecurity, Accesa helps businesses across diverse industries including retail, manufacturing, and finance. The company is known for its customer-centric approach, providing tailored solutions that drive innovation and growth for its clients. With a focus on digital transformation, Accesa builds strong, flexible, and collaborative partnerships, ensuring high-quality service delivery and customer satisfaction. Their services span intelligent workplace solutions, business hyperautomation, and comprehensive managed operations, making Accesa a reliable choice for future-ready organizations.

📋 Description

• Provide ongoing application support and maintenance for the RSA Archer IRM platform • Perform regular system monitoring and operational checks to ensure platform stability and availability • Investigate, troubleshoot, and resolve application incidents, technical issues, and user-reported problems • Handle L1/L2 support activities, including incident analysis, ticket management, and escalation of complex issues • Support configuration and maintenance of Archer applications, workflows, dashboards, reports, and data feeds • Assist with minor enhancements, configuration changes, and platform improvements based on business requirements • Support regression testing, User Acceptance Testing (UAT), and validation of configuration changes • Maintain and update technical documentation, SOPs, and support guidelines • Collaborate with internal teams, technical experts, and business stakeholders for timely issue resolution • Participate in knowledge transfer, handover sessions, and on-the-job training • Contribute to continuous improvement initiatives to increase operational efficiency and platform reliability

🎯 Requirements

• Bachelor's degree in a technical discipline or equivalent practical experience • 2–4 years of experience in RSA Archer development, configuration, administration, or application support • Hands-on experience with RSA Archer applications, workflows, dashboards, reports, and related platform components • Good understanding of application support processes, including incident management, troubleshooting, and issue resolution • Familiarity with system monitoring, operational maintenance, and application stability practices • Basic understanding of Governance, Risk, and Compliance (GRC) concepts • Familiarity with Archer data feeds, integrations, APIs, web services, or SQL • Good analytical and problem-solving skills • Ability to work independently on routine support activities and collaborate with senior colleagues on complex issues • Good English communication skills • Archer Certified Specialist or other relevant Archer certifications • Experience supporting applications in insurance, financial services, or other regulated industries • Familiarity with ITIL processes and IT service management tools • Experience with Archer integrations and data feed troubleshooting

🏖️ Benefits

• Medical benefits • Gym support • Personalised fitness options • Team events • Healthy Habits Club • Flexible work-life dynamic • Mental wellbeing support • Social wellbeing initiatives • Hybrid-environment community activities

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