Afterhours Corporate VIP Travel Consultant

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🕒 April 21

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Internova Travel Group

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2008

🤝 B2B

👥 B2C

B2B • B2C • Travel

Internova Travel Group is a prominent travel services company specializing in providing a range of travel-related solutions. The company offers services such as leisure travel, corporate travel management, and cruise travel, catering to diverse client needs. With a strong focus on customer satisfaction and innovative travel experiences, Internova aims to enhance the way people travel and explore the world.

📋 Description

• Makes travel arrangements with company-authorized air, hotel, car, and ground transportation vendors at the best possible fares. • Follows company procedures and guidelines in customer service, building PNRs, and utilization of front room CRS. • Keeps immediate supervisor informed of all matters of significance. • Delivers extraordinary customer service to passengers and their administrative staff. • Provides consultative service to travelers and travel arrangers throughout the booking process. • Completes all reservations in an accurate and timely manner.

🎯 Requirements

• Minimum of 3 years of travel agency experience. • Demonstrated knowledge of and experience in the travel industry including proficiency in the Sabre CRS system. • Must be proficient and pass a GDS assessment. • Must be proficient with both international and domestic destination Geography. • 3+ years of Customer service experience, preferably in the travel industry. • Exceptional customer service approach. • Ability to handle multiple complex requests simultaneously. • Comfort and experience working with C-level travelers. • Excellent travel industry knowledge. • Mastery in Sabre GDS.

🏖️ Benefits

• Health insurance • 401k Plan with company match • Paid parental leave • Paid time off • Discounted employee travel options • Access to LinkedIn Learning webinars and courses • Discounted pet insurance and auto, home, & renters insurance.