Bilingual Corporate Travel Consultant, Japanese

Job not on LinkedIn

October 22

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Internova Travel Group

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B2B • B2C • Travel

Internova Travel Group is a prominent travel services company specializing in providing a range of travel-related solutions. The company offers services such as leisure travel, corporate travel management, and cruise travel, catering to diverse client needs. With a strong focus on customer satisfaction and innovative travel experiences, Internova aims to enhance the way people travel and explore the world.

5001 - 10000 employees

Founded 2008

🤝 B2B

👥 B2C

📋 Description

• arranging travel arrangements for transferred employees and business travelers from Toyota Motor Corporation and its group companies • managing time when researching trips and communicating with clients • Review individuals’ needs and wants for travel • Resolve customer complaints in a timely manner • Build a trusting relationship with the clients • Provide relevant information in a timely manner • Attend travel seminars and training to remain updated with trends • Enter data into the excel file and task chart to maintain the necessary information • Attend the clients at outside of the office or other state as needed • Provide support when an emergency happens • Create promotional materials • Conduct market research • Assisting in marketing activities • Posts and updates the latest travel information on the company's website and social media.

🎯 Requirements

• Degree from Junior College or higher • work experience in a travel agency or client service • reservations, or sales experience in a company in related industries • equivalent combination of education and experience • Familiarity with Japanese client service customs. • Fluency in reading, writing and speaking Japanese. • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. • Ability to write routine reports and correspondence. • Ability to speak effectively before groups of clients or employees of organizations. • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. • Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

🏖️ Benefits

• choice of two medical plans • two dental plans • vision insurance • flexible spending accounts (FSAs) • company-paid life insurance and AD&D • optional additional life insurance and AD&D • disability insurance • paid parental leave • paid time off • 401k Plan with company match • discounted employee travel options • access to LinkedIn Learning webinars and courses • discounted pet insurance • auto, home, & renters insurance