Corporate Travel Consultant

🕒 February 4

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Internova Travel Group

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2008

🤝 B2B

👥 B2C

B2B • B2C • Travel

Internova Travel Group is a prominent travel services company specializing in providing a range of travel-related solutions. The company offers services such as leisure travel, corporate travel management, and cruise travel, catering to diverse client needs. With a strong focus on customer satisfaction and innovative travel experiences, Internova aims to enhance the way people travel and explore the world.

📋 Description

• offer best in class travel consultation to Altour clients • quote and book accurate domestic & international air, car and hotel reservations • service inbound corporate travel requests in a virtual call center environment • delivery extraordinary customer service to all Altour clients • greet all clients with enthusiasm • provide consultative service to travelers and travel arrangers throughout the booking process • complete all reservations in an accurate and timely manner • follow applicable guidelines around Federal and State travel requirements • secure the lowest air/car/hotel rates available at time of booking • utilize client and Altour negotiated programs when applicable • maintain goal expectations in productivity, quality and customer experience

🎯 Requirements

• Must pass GDS assessment • Typing speed of at least 45 WPM • 5 years’ travel selling experience • 5+ years’ customer service experience, preferably in the travel industry • Exceptional/above & beyond, proactive customer service approach • Excellent travel industry knowledge • Mastery in Sabre GDS • Corporate travel experience required • Experience in international travel bookings and process • Experienced handling of multiple accounts • Exceptional communication skills both written and oral • Embrace change, adaptable, viewed as a leader

🏖️ Benefits

• choice of two medical plans • two dental plans • vision insurance • flexible spending accounts (FSAs) • company-paid life insurance and AD&D • optional additional life insurance and AD&D • disability insurance • paid parental leave • paid time off • 401k Plan with company match • discounted employee travel options • access to LinkedIn Learning webinars and courses • discounted pet insurance and auto, home, & renters insurance