Corporate Travel Consultant

🕒 July 10

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Internova Travel Group

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2008

🤝 B2B

👥 B2C

B2B • B2C • Travel

Internova Travel Group is a prominent travel services company specializing in providing a range of travel-related solutions. The company offers services such as leisure travel, corporate travel management, and cruise travel, catering to diverse client needs. With a strong focus on customer satisfaction and innovative travel experiences, Internova aims to enhance the way people travel and explore the world.

📋 Description

• Service inbound corporate travel requests in a virtual call center environment. • Delivery extraordinary customer service to all travel leaders clients. • Greet all clients with enthusiasm. • Provide consultative service to travelers and travel arrangers throughout the booking process. • Complete all reservations in an accurate and timely manner. • Follow applicable guidelines around Federal and State travel requirements, including the Fly America Act. • Secure the lowest air/car/hotel rates available at time of booking. • Utilization of client and Altour negotiated programs when applicable. • Utilize GDS low fare search capabilities. • Maintain goal expectations in the following areas: Productivity – measured by transactions per day. Quality – minimal customer service issues. Customer experience – measured through call monitoring performance.

🎯 Requirements

• Must pass GDS assessment • Typing speed of at least 45 WPM • 5 years’ travel selling experience • 5+ years’ customer service experience, preferably in the travel industry • Exceptional/above & beyond, proactive customer service approach • Excellent travel industry knowledge • Mastery in Galileo GDS

🏖️ Benefits

• choice of two medical plans and two dental plans • vision insurance • flexible spending accounts (FSAs) • company-paid life insurance and AD&D • optional additional life insurance and AD&D • disability insurance • paid parental leave • paid time off • 401k Plan with company match • discounted employee travel options • access to LinkedIn Learning webinars and courses • Discounted pet insurance and auto, home, & renters insurance