UX Copy Writer – Specialist

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ACE Money Transfer

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2002

💳 Fintech

👥 B2C

Fintech • B2C

ACE Money Transfer is a consumer-focused global remittance service that enables individuals to send money online and via a mobile app to recipients in 100+ countries. It provides multiple payment methods (debit/credit card, online bank transfers, Google Pay/Apple Pay and local options), payout options including cash pick-up and bank deposit, transfer tracking, identity verification, and 24/7 service focused on fast, secure cross-border payments. The company emphasizes security protocols, customer satisfaction, and expanding currency and country coverage.

📋 Description

• Own the copy inside the app: write and iterate UX microcopy for specific flows — sign-up and KYC/verification, the send-money flow, recipient management, transaction and payment status, fee and rate displays, error and empty states, and push/in-app notifications. • Propose specific UX alterations backed by evidence — pinpointing screens where wording drives drop-off, confusion or support tickets, and shipping clearer, more confident alternatives. • Partner with product managers and designers to write copy for new features and to define A/B test variations, then read the impact on conversion, completion and comprehension. • Keep language plain, consistent and compliant across every screen, in a way that works for a multilingual, multicultural audience. • Extend that voice into marketing: performance ads, landing pages, email, blog/SEO, app store listings, and campaign messaging for corridor launches, promotions and seasonal peaks (Eid, Diwali, Christmas). • Work with Compliance so every financial promotion is clear, fair and not misleading, within FCA guidelines. • Maintain and evolve our tone-of-voice guidelines and copy library.

🎯 Requirements

• [2–4]+ years of copywriting experience, with proven UX/product writing in a mobile-first product. • A portfolio showing before/after UX copy changes and the impact they had — not just marketing samples. • Exceptional written English and a sharp eye for grammar, clarity and detail. • The ability to write plainly about money, fees and financial concepts without jargon. • Comfort working at pace across multiple products and markets, and taking feedback well. • An instinct for how tone shifts across cultures and audiences. • Nice to have Experience writing regulated financial or payments copy (familiarity with FCA financial promotions rules). • SEO copywriting experience: additional languages relevant to our corridors (e.g. Urdu, Bengali, Hindi, French, Arabic, Spanish). • Understanding of the remittance or migrant/diaspora customer.

🏖️ Benefits

• Five (5) days working - Saturday & Sunday OFF (All ACE Money Transfer offices accross the globe) • Free Food Facility (Liaison Office - Kharian, Pakistan only) • Free official transport (Liaison Office - Kharian, Pakistan only) • Free Hostel/Executive Accommodation (Liaison Office - Kharian, Pakistan only) • Provident Fund (ACE all Pakistan Offices only) • Interest-Free Loans (ACE all Pakistan Offices only) • Advance salary facilitation (ACE all Pakistan Offices only) • Overtime (All ACE Offices across the Globe, as per policy) • Medical and Life Coverage (ACE all Pakistan Offices only) • Health Insurance (Overseas Offices) • Pension contributions (UK, Ireland, and Australia) • EOBI & PESSI (ACE all Pakistan Offices) • Night Shift Allowance (ACE all Pakistan Offices) • Annual Leaves (All ACE Offices across the Globe, as per policy) • Sick and Casual Leaves (ACE all Pakistan Offices) • Wedding Leaves (ACE all Pakistan Offices) • Umrah and Hajj Leaves (ACE all Pakistan Offices) • Bereavement Leaves (All ACE Offices across the Globe, as per policy)