Remote Jobs at Ace Waves
Ace Waves
51 - 200 employees
Founded 2025
đ€ Artificial Intelligence
âïž SaaS
đ€ B2B
đ° Seed Round on 2025-09
Artificial Intelligence âą SaaS âą B2B
Ace Waves is a SaaS company that builds AI agents which autonomously resolve customer support tickets and take real actions inside existing business systems to reduce support costs and unlock revenue. Their agents integrate with helpdesk, CRM, order management, billing, and payment tools and handle complex, multi-step cases end-to-end (refunds, subscription changes, order disputes) across chat, voice, email and social in 90+ languages. The platform emphasizes traceability and security, uses a proprietary "Agent Graph" to coordinate specialized agents, and offers forward-deployed delivery and pre-trained agents for fast time-to-live for ecommerce, DTC, marketplaces, subscriptions, gaming and telco customers.
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