Property Caretaker

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🔥 4 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $24 - $28 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Acme House Company

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2010

👥 B2C

🛍️ eCommerce

🏠 Real Estate

B2C • eCommerce • Real Estate

Acme House Company is the most respected Greater Palm Springs Vacation Rental Management Company. It offers a carefully curated portfolio of distinctive and impeccably maintained vacation rentals in Palm Springs, California, emphasizing quality, fun, and guest satisfaction. Their properties cater to various needs, including pet-friendly accommodations and luxury amenities, and they provide flexible cancellation policies to ensure a stress-free booking experience. Acme House Company is committed to cleanliness and guest services, ensuring every rental is equipped to deliver a memorable vacation for its visitors.

📋 Description

• Be assigned a designated portfolio of properties and serve as the responsible point of contact for those homes, including direct owner communication and proactive issue resolution. • Conduct regular inspections of assigned properties before guest and owner arrivals to ensure each home meets Company standards. • Coordinate with regional leadership and Local Operations Managers to ensure assigned properties remain guest-ready, well maintained, and aligned with Company standards. • Continue to support services across the greater San Luis Obispo area related to maintenance, including responding to work orders, inspecting properties, and coordinating with vendors as needed. • Perform routine and basic maintenance tasks, including appliance, cable, and Wi-Fi troubleshooting, light plumbing, basic HVAC support, and general home repairs. • Quality-check vendor work and escalate larger repairs through the appropriate channels. • Support the team by responding to escalated guest and homeowner concerns through calls, emails, and ticketing systems, and by providing cross-coverage as needed. • Document issues, resolutions, and follow-up steps in Company systems so the next person on shift can pick up seamlessly. • Collaborate effectively with regional team members and leadership, assist with housekeeping tasks when required, and adhere to all company policies, procedures, and performance metrics. • Maintain Company standards and key metrics such as NPS, unit appearance, and operational efficiency.

🎯 Requirements

• Prior experience in property management, vacation rentals, hospitality operations, facilities, or a hands-on maintenance role. • Comfort performing light maintenance — appliance and Wi-Fi/cable troubleshooting, minor plumbing, basic HVAC checks, and general home repairs. • Strong written and verbal communication skills; professional in email, phone, video, and text. • Technical comfort across laptops, tablets, and mobile devices; ability to learn property management and ticketing systems quickly. • Excellent time management and the ability to switch tasks frequently without losing momentum. • Valid driver’s license, clean driving record, and reliable transportation for travel between properties. • Prior housekeeping or vacation rental experience (preferred). • Familiarity with the greater San Luis Obispo market and local vendor network (preferred). • Trade or technical training (HVAC, electrical, plumbing) is a plus (preferred).

🏖️ Benefits

• Company sponsored health, dental, vision and life insurance program with employer contributions • 401(k) Plan with employer matching