Senior Implementation Analyst

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🕒 July 3

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Acrisure

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2005

💸 Finance

🤝 B2B

👥 B2C

💰 $550M Debt Financing - Acrisure on 2025-06

Finance • B2B • B2C

Acrisure is a global insurance broker and technology-enabled financial services firm that connects businesses and individuals with personalized insurance, employee benefits, cybersecurity, payroll, mortgage, and risk-management solutions. The company combines human expertise and advanced technology to deliver commercial and personal insurance products, large-enterprise programs, managed IT and cybersecurity services, and related business services across multiple countries.

📋 Description

• Lead implementation processes for corporate health and dental benefits for clients of various sizes and industries; • Handle the registration/opening of sub-policyholders, sub-invoices, affiliated companies and legal entities (corporate clients), ensuring compliance with operators' procedures and requirements; • Review, verify and validate documents and information received from internal departments and clients; • Interact with clients, insurers/operators and partner departments to obtain and complete documents and information required for processes; • Perform continuous follow-up on requests until their completion and regularization; • Request and follow up with operators on the creation of registration structures, new sub-invoices and the inclusion of companies linked to contracts; • Manage and keep area controls, KPIs and reports up to date; • Enter and configure information in the operational system; • Execute roster/data reconciliation processes, validate member databases and verify registration changes; • Check the first invoice issued after implementations or contractual changes, ensuring correct inclusion of transactions; • Support implementation projects, operational improvements and initiatives aimed at process optimization; • Serve as a technical reference for operational requests related to benefits management; • Ensure deadlines agreed with internal and external clients and operators are met; • Maintain organization, digitization and document management for the processes under your responsibility; • Participate in the development of KPIs, management controls and proposals for continuous improvement of the area's processes.

🎯 Requirements

• Postgraduate degree (specialization/advanced degree) considered a plus; • Intermediate to advanced Excel skills (VLOOKUP, XLOOKUP, Pivot Tables, formulas and data analysis); • Intermediate knowledge of PowerPoint; • Experience with corporate benefits implementation processes (health and dental); • Knowledge of data reconciliation, member database management and registration changes; • Analytical ability to validate data, documents and billing; • Organized, detail-oriented and excellent at prioritizing; • Assertive communication and strong relationship skills with clients, operators and internal departments; • Collaborative profile, results-driven and focused on continuous improvement.

🏖️ Benefits

• Medical insurance; • Dental insurance; • Meal allowance or food allowance; • Transportation voucher; • Life insurance; • Profit-sharing/participation in results. • In addition to these benefits, we offer • Great work environment — friendly, welcoming and dynamic; • Day off on your birthday; • Pharmacy card; • Benefits club (various partner discounts); • Partnership with SESC; • Discount on our products (insurance); • Discount on movie tickets; • Totalpass (gym benefit); • Parking; • Payroll-deductible loan;