Acronis
Cybersecurity • SaaS • B2B
Acronis is a cyber protection company that provides integrated backup, disaster recovery, and cybersecurity solutions delivered as cloud-native and on-premises software. It offers endpoint protection (EDR/XDR), anti-malware, email and Microsoft 365 protection, RMM and PSA tools, and MSP-focused multi-tenant management to enable service providers and businesses to detect, respond, and recover from cyberthreats. Acronis operates globally with compliant data centers, certifications, and a platform designed to consolidate backup, security, and IT management into a single solution.
Corporate Cloud Support Engineer
November 21
Acronis
Cybersecurity • SaaS • B2B
Acronis is a cyber protection company that provides integrated backup, disaster recovery, and cybersecurity solutions delivered as cloud-native and on-premises software. It offers endpoint protection (EDR/XDR), anti-malware, email and Microsoft 365 protection, RMM and PSA tools, and MSP-focused multi-tenant management to enable service providers and businesses to detect, respond, and recover from cyberthreats. Acronis operates globally with compliant data centers, certifications, and a platform designed to consolidate backup, security, and IT management into a single solution.
📋 Description
• Troubleshoot and resolve various technical incidents for Acronis' corporate customers and partners • Build and maintain strong relationships with customers and partners • Interact with Engineering and Business departments • Train and mentor junior team members • Develop documentation, knowledge base, and technical articles
🎯 Requirements
• 2+ years of experience in an advanced technical support role • Fluent English (both written and verbal) • Experience and skills must include: • Windows Server • Linux/UNIX • Networking • Virtualization expertise • Business applications
🏖️ Benefits
• Competitive salary • Flexible working hours • Professional development opportunities
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