Level 2 Managed Detection and Response Analyst

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October 8

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Acronis

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Cybersecurity • SaaS • Enterprise

Acronis is a global leader in cyber protection, offering integrated solutions for data backup, cybersecurity, and disaster recovery for businesses and service providers. The company is recognized for its comprehensive security capabilities, including managed detection and response (MDR), AI-powered email and cloud application security, and advanced endpoint management. Acronis also provides training and certifications for managed service providers (MSPs), enhancing their cybersecurity skills and knowledge.

1001 - 5000 employees

Founded 2003

🔒 Cybersecurity

☁️ SaaS

🏢 Enterprise

💰 $250M Private Equity Round on 2022-07

📋 Description

• Investigate incoming EDR/XDR incidents, focusing on accurate triage and severity assessment • Execute remediation actions such as workload isolation, following established playbooks • Document investigation steps and maintain complete case records • Collaborate with AI engineering to test and refine automated triage and response processes • Escalate complex incidents to senior analysts, providing relevant context and evidence • Support development and refinement of playbooks, automation rules, and incident correlation logic • Communicate clearly with customers via email and phone about incident status and recommendations • Stay informed about current security threats and attacker techniques • Work 5-day/8-hour schedule, with flexibility for morning or afternoon shifts and weekend coverage

🎯 Requirements

• 1–3 years of experience in SOC, MDR, or IT security operations (internships or equivalent experience in SaaS support acceptable for junior level). • Strong understanding of EDR/XDR operations and security incident workflows • Strong understanding of common attacker's TTPs and MITRE ATT&CK framework in general. • Fast at logs analysis in Kibana or manual reviews. • Experience working with security tools (EDR, SIEM, SOAR) and interest in automation technologies • Ability to follow structured processes and accurately document findings • Strong communication skills and attention to details • Good English communication skills for effective customer interactions via email and phone • Strong communication skills and attention to details *Please submit your resume and application in English.

🏖️ Benefits

• Flexible work arrangements