Actian
201 - 500 employees
Founded 1980
☁️ SaaS
🏢 Enterprise
SaaS • Data Management • Enterprise
Actian is a company that offers data management and analytics platforms, enabling businesses to make confident, data-driven decisions. Their products include a cloud-native SaaS solution and a comprehensive data platform with capabilities in data management, integration, quality, analytics, and app modernization. Actian's technology supports flexible deployment options across on-premises, cloud, and hybrid environments. Their database solutions include NoSQL, RDBMS, and other database management systems ideal for diverse applications. Actian collaborates with major cloud platforms like Google Cloud, AWS, and Microsoft Azure, providing solutions across various industries such as financial services, healthcare, and retail. The company aims to empower organizations by simplifying how data is connected, managed, and analyzed, offering reliable, scalable, and high-performance solutions.
AI Productivity Customer Success Intern
🕒 April 3
🇺🇸 United States – Remote
💵 $20 - $30 / hour
👨🎓 Internship
⚪️ Entry-level
🏆 Customer Success
🦅 H1B Visa Sponsor
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Actian
201 - 500 employees
Founded 1980
☁️ SaaS
🏢 Enterprise
SaaS • Data Management • Enterprise
Actian is a company that offers data management and analytics platforms, enabling businesses to make confident, data-driven decisions. Their products include a cloud-native SaaS solution and a comprehensive data platform with capabilities in data management, integration, quality, analytics, and app modernization. Actian's technology supports flexible deployment options across on-premises, cloud, and hybrid environments. Their database solutions include NoSQL, RDBMS, and other database management systems ideal for diverse applications. Actian collaborates with major cloud platforms like Google Cloud, AWS, and Microsoft Azure, providing solutions across various industries such as financial services, healthcare, and retail. The company aims to empower organizations by simplifying how data is connected, managed, and analyzed, offering reliable, scalable, and high-performance solutions.
📋 Description
• Partner with Customer Experience, Customer Success, and Support stakeholders to evaluate current workflows, identify friction points, and uncover high-value opportunities for AI enablement • Analyze repeatable, manual tasks and recommend ways to improve efficiency, consistency, and quality through AI-assisted workflows • Design, test, and refine prompts, templates, and lightweight automations that support common CS use cases such as customer summaries, follow-up communications, account prep, and internal handoffs • Help document and operationalize best practices for AI usage, including prompt structure, workflow guidance, and practical team enablement • Lead a capstone project focused on AI Productivity & Scale for CX/CS, culminating in a final set of recommendations, prototypes, prompts, and reusable assets that help the team adopt AI more effectively
🎯 Requirements
• Must be actively enrolled in a college degree program • Must be legally authorized to work in the United States • Strong interest in AI productivity, workflow design, and applying technology to improve how teams operate • Ability to identify patterns, simplify complex workflows, and translate ideas into practical, easy-to-use solutions • Strong written and verbal communication skills, with the ability to help others adopt new tools and ways of working • Pursuing a degree in Business, Information Systems, Computer Science, Data Analytics, Human-Computer Interaction, or a related field • Hands-on experience using modern AI tools such as ChatGPT, Gemini, Claude, and/or Claude Code for writing, research, analysis, prototyping, or workflow improvement • Familiarity with prompt engineering concepts, including how to structure prompts for clarity, consistency, and high-quality outputs.
🏖️ Benefits
• Intern Events— just because the internship is remote, doesn’t mean we don’t have time for fun! Regular intern events will be hosted throughout your 12-weeks with us! • Time with Executives— Interns all get a chance to connect with our executive team through panel discussions, 1:1s, Q&A meetings, and events • Workshops — Interns participate in workshops geared towards helping new professionals • Opportunity to travel – we will fly you out for onsite orientation at our Austin, Texas office location!
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