Product Owner

🔥 5 minutes ago

🐊 Florida – Remote

🐊 Florida – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

✅ Product Manager

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Activated Insights

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2009

🏥 Healthcare

🤝 Non-profit

Healthcare • Non-profit

Activated Insights is a unified entity that emerged from leading post-acute and long-term care technology companies. In 2023, it was formed to enhance care quality and improve interaction experiences for providers, employees, and those in their care. The organization specializes in recruitment, training, retention, and experience management solutions aimed at senior living and home-based care sectors, utilizing a data-driven approach that includes benchmarking and recognition programs to boost satisfaction and operational excellence.

📋 Description

• Triage escalations from Customer Operations for assigned products: reproduce the issue, validate severity, and determine whether the path is break/fix, configuration, education, or enhancement. • Make break/fix escalations to Engineering. • Own and maintain the product backlog for assigned products, including user stories, acceptance criteria, and sprint-level prioritization. • Run sprint planning, scrums, grooming, and review ceremonies with Engineering squads. • Validate delivered increments against acceptance criteria before release; run UAT and coordinate release mechanics. • Author enhancement PRDs for assigned products for Director approval.

🎯 Requirements

• 2+ years as a Product Owner, in product operations, or in escalated application support, ideally in B2B SaaS. • Demonstrated experience writing user stories, managing a backlog, and collaborating with Engineering through agile ceremonies (e.g., Jira, Trello, ClickUp). • Pragmatic Product Owner certification or equivalent training preferred. • Exposure to healthcare, SaaS, or regulated environments is a plus. • Bachelor's degree in business, computer science, or a related field preferred, or equivalent experience.

🏖️ Benefits

• Prolonged periods sitting at a desk and working on a computer. • Multiple video meetings each day where web camera use is required.