Cash Reconciliation Manager

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October 24

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ACU-Serve

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Healthcare Insurance • Fintech • SaaS

ACU-Serve is a company that specializes in optimizing revenue cycles for healthcare providers, particularly in the HME (Home Medical Equipment) and DME (Durable Medical Equipment) sectors. They focus on increasing clean claims through strategic partnerships, innovative solutions, and advanced technology. ACU-Serve's comprehensive approach includes revenue cycle management, A/R collection services, and resupply for infusion pharmacy and complex rehabilitation services, ensuring swift and accurate payments while enhancing client education and operational efficiency.

501 - 1000 employees

⚕️ Healthcare Insurance

💳 Fintech

☁️ SaaS

📋 Description

• Supervise the productivity and success of full cash application operations • Manage day-to-day benchmarks and performance metrics for cash operations • Learn and maintain proficiency in all client-specific cash systems • Promote professional development and encourage innovative approaches • Ensure confidentiality of all client information • Oversee supervisors and ensure teams meet performance goals • Produce weekly/ monthly reporting • Lead daily cash functions, including goal setting, operations oversight, and account reconciliation • Serve as a liaison with clients at the management level • Identify and implement process improvements for cash operations • Prepare accurate weekly and monthly cash reports • Plan, organize, and monitor work of supervised staff • Ensure integrity and functionality of software systems for electronic payments • Set up electronic fund remittances as needed • Conduct annual performance reviews and maintain performance documentation • Hold weekly one-on-one meetings with direct reports • Facilitate monthly team meetings to address issues, share ideas, and provide recommendations • Pursue continuing education in ERM system cash posting • Assist with deposit posting and reconciliation as needed • Collaborate with supervisors to define and monitor analyst performance metrics • Lead client conference calls as required • Attend annual industry conferences as requested by management • Manage recruitment, screening, and hiring within budget and expectations • Develop and implement performance plans, including disciplinary actions when necessary • Ensure month-end closing deadlines are met • Conduct monthly audits of cash analysts to ensure quality and compliance • Partner with supervisors on employee development and mentoring • Contribute to the creation and refinement of standard operating procedures • Review and process adjustments as applicable

🎯 Requirements

• Minimum of 4 years’ experience in cash reconciliation • Proficient in Microsoft Office and proficient with spreadsheets • Experience with WeInfuse, CPR Plus, CareTend, and R2 system use preferred • Strong proficiency in handling recoupments • Excellent understanding of reconciliation process • Expertise in reading and interpreting EOBs • Knowledge of and adherence to HIPAA compliance standards • Ability to work independently and manage multiple priorities in a fast-paced environment