Referral Support Representative

Job not on LinkedIn

November 28

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Logo of AdaptHealth

AdaptHealth

Healthcare Insurance • Wellness

AdaptHealth is a company that provides healthcare solutions with a focus on respiratory health, sleep health, diabetes health, and wellness at home. With a network of 671 locations in 47 states, AdaptHealth delivers 38,225 home medical supplies each day and holds 2,825 insurance contracts. The company is dedicated to empowering patients to live their best lives, offering products and services such as CPAP machines, oxygen supplies, diabetes supplies, and a variety of medical equipment. AdaptHealth is highly rated by its customers for fast, reliable, and courteous service. They emphasize patient care solutions that integrate seamlessly into daily life, supported by online support and fast shipping services. Their mission is to change lives by providing the necessary healthcare tools to patients nationwide.

10,000+ employees

Founded 2019

⚕️ Healthcare Insurance

🧘 Wellness

📋 Description

• The Referral Service Representative is responsible for providing customer service by answering phone calls, listening attentively, and ensuring referral needs are met with care and efficiency • Assist patients in obtaining equipment and services while maintaining company standards for quality and support

🎯 Requirements

• High school diploma or equivalent required • Minimum of 1-2 years customer service experience, preferably in patient services, customer service, call center or referral services • Successful completion and execution of designated level-up skills

🏖️ Benefits

• Must be able to bend, stoop, stretch, stand, and sit for extended periods of time • Maintains patient confidentiality and functions within the guidelines of HIPAA • Completes assigned compliance training and other education programs as required

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