Adobe
10,000+ employees
Founded 1982
Software • Digital Marketing • Creative Services
Adobe is a leading software company specializing in creative and digital marketing solutions. It offers a wide range of creative apps and services, including industry-standard tools like Photoshop, Illustrator, and Premiere Pro as part of its Adobe Creative Cloud suite. Adobe also provides business solutions such as the Adobe Experience Cloud, which includes marketing automation, analytics, and content management. With a focus on enhancing customer experiences through generative AI and digital asset management, Adobe serves industries like Financial Services, Retail, Media & Entertainment, and more. Adobe is also well-known for its PDF and e-signature solutions, such as Adobe Acrobat and Acrobat Sign, catering to both individuals and businesses.
Senior Manager – Inside Sales, Customer Success
🔥 0 minutes ago
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Adobe
10,000+ employees
Founded 1982
Software • Digital Marketing • Creative Services
Adobe is a leading software company specializing in creative and digital marketing solutions. It offers a wide range of creative apps and services, including industry-standard tools like Photoshop, Illustrator, and Premiere Pro as part of its Adobe Creative Cloud suite. Adobe also provides business solutions such as the Adobe Experience Cloud, which includes marketing automation, analytics, and content management. With a focus on enhancing customer experiences through generative AI and digital asset management, Adobe serves industries like Financial Services, Retail, Media & Entertainment, and more. Adobe is also well-known for its PDF and e-signature solutions, such as Adobe Acrobat and Acrobat Sign, catering to both individuals and businesses.
📋 Description
• Lead, coach, and develop multi-layered Inside Sales and Customer Success teams across APAC • Drive consistent performance management through goal setting, regular cadence reviews, and skill development aligned to regional needs • Own Inbound Sales performance across Chat and Phone channels • Define and execute channel-specific strategies to improve lead-to-opportunity conversion, response times, productivity, and revenue per rep • Drive Outbound Sales strategy for APAC • Ensure disciplined pipeline generation, coverage ratios, and funnel hygiene • Own Customer Success outcomes for an assigned APAC book of business • Develop and execute clear, market-specific strategies for APAC • Own forecasting accuracy, revenue attainment, and execution rigor for the region.
🎯 Requirements
• 10–14+ years of experience in Inside Sales, Digital Sales, or Customer Success roles • Mandatory people management experience across APAC markets, including leading managers and/or large frontline teams • Proven expertise across: Inbound Sales (Chat and Phone), Outbound Sales (Leads, RFIs, MQLs), Customer Success (Retention and Expansion of existing customers) • Strong understanding of digital-first sales models, funnel management, and data-driven decision making • Demonstrated ability to define and execute regional strategies that balance scale, efficiency, and customer experience • Experience partnering with Marketing, Operations, Analytics, and Product teams • Excellent communication, stakeholder management, and executive presence.
🏖️ Benefits
• Comprehensive benefits programs • Professional development opportunities
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