Solutions Engineer

Job not on LinkedIn

March 20

🦌 Connecticut – Remote

Although this job is listed in Connecticut, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

🦅 H1B Visa Sponsor

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Adtran

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Telecommunications • Enterprise • Technology

Adtran is a company that focuses on providing innovative networking and communications solutions for various industries. They specialize in products and services related to open optical networking, network infrastructure assurance, fiber access and aggregation, residential and business solutions, cloud software, and more. Adtran serves industries such as Telecom, Utilities, and Cable MSOs with advanced technologies including 5G, IoT, software-defined networking, and AI-driven management solutions. They also play a significant role in end-to-end fiber networking solutions and have been a pioneer in connecting America for over 30 years. Their collaboration with partners like Dell Technologies helps develop secure, scalable cloud infrastructures, making Adtran an important player in driving the next wave of connectivity innovations.

1001 - 5000 employees

Founded 1985

📡 Telecommunications

🏢 Enterprise

📋 Description

• The Senior Solutions Engineer will be responsible for pre-sales technical support for sales force and for selected customers. • This includes keeping in close contact with strategic customers, Product Line Management, and Business Development. • Partner with Sales Solution Engineering team to install, demonstrate, and/or support ADTRAN equipment for customer lab trials, field trials, first office applications, and customer demonstrations. • Assist customers and/or lab personnel in troubleshooting any issues found during product or release evaluations and work with Engineering to replicate and resolve such issues. • Phone and on-site support for customer field trials, lab trials, and other situations where there has been an established personal contact with the customer. • Testing of equipment configurations in support of proposals or specific customer applications. • Address application related questions or concerns as it relates to ADTRAN products. • Other projects and assignments may result and be assigned to accommodate the changing needs of the department and the Company.

🎯 Requirements

• Bachelor's Degree in Math or Science (Engineering preferred) • 5+ years of experience working with network providers, data center, or telecom/router equipment suppliers • In-depth knowledge of Ethernet technology, switches and routers as well as knowledge of both SONET/WDM-based networks and data-centric networks/LANs (IP, Fibre Channel) beneficial • The applicant should have a core knowledge of IP routing and Layer 2/3 Ethernet networks • Demonstrates proficiency in Windows OS, Microsoft Office: PowerPoint, Excel, Visio, and Word • Some travel may be required in this position • Basic knowledge of Optical and IP/Ethernet networks and access products preferred • Experience with GPON, XGS-PON, ADSL2, VDSL2, and SHDSL access technologies, products, and knowledge of TL1 command language is preferred • Standards familiarity with TR-101, TR-169 and G.984 1 – 4 preferred • Knowledge of provisioning and orchestration systems (incl. protocols such as NetConf, REST and experience in JSON) • Strong communication skills, both spoken and written