
11 - 50 employees
Founded 1994
🤝 B2B
📡 Telecommunications
B2B • Telecommunications
Advantage TeleMessaging, Inc. is a 24/7 professional call center and answering service that provides live virtual receptionist support, appointment scheduling, HIPAA-compliant secure messaging, patient engagement, digital and alphanumeric paging, and related telemessaging services. The company serves a wide range of clients—hospitals, doctors' offices, corporations, real estate firms, event planners, and more—and emphasizes tailored B2B support, industry certifications (ATSI Gold), and continuity of care for after-hours communications.
🔥 0 minutes ago
🐊 Florida, Maryland, +3 more states – Remote
💵 $15 - $17 / hour
⏰ Full Time
🟡 Mid-level
🟠 Senior
✨ Bilingual Customer Service
🗣️🇪🇸 Spanish Required
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11 - 50 employees
Founded 1994
🤝 B2B
📡 Telecommunications
B2B • Telecommunications
Advantage TeleMessaging, Inc. is a 24/7 professional call center and answering service that provides live virtual receptionist support, appointment scheduling, HIPAA-compliant secure messaging, patient engagement, digital and alphanumeric paging, and related telemessaging services. The company serves a wide range of clients—hospitals, doctors' offices, corporations, real estate firms, event planners, and more—and emphasizes tailored B2B support, industry certifications (ATSI Gold), and continuity of care for after-hours communications.
• Professionally answer incoming calls for a variety of businesses • Take accurate messages and relay information clearly • Assist callers with empathy and professionalism • Enter information into company systems while speaking with callers • Communicate effectively with team members and supervisors • Help create a positive experience for every caller
• Be fluent in both spoken and written English and Spanish • Have strong customer service skills • Communicate clearly and professionally • Have a friendly, polished phone presence • Be dependable and punctual • Demonstrate strong spelling and typing skills • Be comfortable multitasking while handling calls • Enjoy working as part of a team • Meet work-from-home requirements, including: A separate, quiet workspace free from noises and distractions, High-speed wired internet connection (no Wi-Fi) • Be flexible and able to work the required schedule • Pass a pre-employment drug screen and background check (a requirement of employment) • Previous call center or answering service experience is a plus
• Company-provided equipment • Medical, dental, and vision insurance • Telemedicine benefits • Flexible Spending Accounts (Section 125 plans) • 401(k) • Paid Time Off • Supportive remote team environment • And much more
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