Advocacy Solutions
201 - 500 employees
Founded 2017
Turnkey Reimbursable Behavior Health Screening Platform. Perfect solutions for Family Practices and many specialty practices who want to improve:
Customer Service Representative
Job not on LinkedIn
🔥 14 minutes ago
🐊 Florida, Illinois, +10 more states – Remote
💵 $18 / hour
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
🗣️🇪🇸 Spanish Required
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Advocacy Solutions
201 - 500 employees
Founded 2017
Turnkey Reimbursable Behavior Health Screening Platform. Perfect solutions for Family Practices and many specialty practices who want to improve:
📋 Description
• interacts with customers via telephone, email, or in person to provide support and information on services • collects and enters information for services • fields customer questions and complaints and ensures appropriate actions are taken to resolve issues • maintains customer accounts and records of customer interactions
🎯 Requirements
• minimum of a high school diploma or G.E.D • two years of telephone customer service or previous call center experience • excellent reading, writing, and verbal communication skills including active listening • must pass a background check and typing test with a minimum typing speed of 35WPM • service-oriented and able to resolve customer grievances • proficient computer skills with the ability to learn new software • bilingual ability in English and Spanish is a plus
🏖️ Benefits
• health, dental, and vision insurance • company paid life insurance and disability insurance • 401(k) plan with an employer match • paid time off after 90 days of employment • ten company paid holidays
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