Legal Customer Service Representative – Retainer Specialist

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🔥 9 minutes ago

🐊 Florida, Illinois, +10 more states – Remote

🐊 Florida – Remote 🌽 Illinois – Remote 🎰 Nevada – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🍂 Massachusetts – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote ⛰️ West Virginia – Remote

💵 $18 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

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Advocacy Solutions

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2017

Turnkey Reimbursable Behavior Health Screening Platform. Perfect solutions for Family Practices and many specialty practices who want to improve:

📋 Description

• Answer calls on auto dialer from potential clients. • Patiently explain the documents to the clients. • Walk the clients through the process of how to electronically sign documents via text and email. • Document the calls accordingly so that our phone system can dial the next call. • Performs other related duties as assigned.

🎯 Requirements

• Must have a persuasive phone presence and have the ability to persuade the client to complete the representation forms. • Must be tech savvy and must be able to explain to a non-tech savvy client how to electronically sign documents by text and email. • Must have a friendly, professional telephone voice. • Must be patient with clients. • Must be a problem solver. • Must be an independent worker. • Must be able to handle a high call volume with back-to-back calls; hundreds of calls per day. • Ability to function well in a high-paced and at times stressful environment. • Proficiency with Microsoft Office Suite and general computer proficiency. • Reliable and dependable attendance is essential. • Must be able to work Monday through Friday from 9:00 am to 6:00 pm EST. • Bilingual is preferred.

🏖️ Benefits

• health, dental, and vision insurance • company paid life insurance and disability insurance • 401(k) plan with an employer match • paid time off after 90 days of employment • ten company paid holidays