DevOps Reliability Engineer

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Advanced Solutions International, Inc.

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1991

🤝 B2B

🤝 Non-profit

💰 Venture Round on 2022-01

B2B • Non-profit • Software

Advanced Solutions International, Inc. is a company dedicated to providing innovative solutions tailored for non-profit organizations. Their flagship product, iMIS, is recognized as a top association management software, facilitating effective member engagement and organizational performance. ASI also offers various platforms like Clowder and TopClass, aimed at enhancing mobile engagement and learning management for associations.

📋 Description

• Monitor and improve the health, availability, performance, and cost efficiency of Azure-based production systems. • Use application, database, and infrastructure telemetry to identify performance issues, bottlenecks, and reliability risks. • Tune Azure services and platform configurations to maximize performance, resilience, and resource efficiency. • Partner with engineering teams to recommend and implement practical, data-driven improvements to reliability, scalability, and operational effectiveness. • Create and maintain operational documentation, runbooks, and troubleshooting guides to support consistent incident response and ongoing operations. • Support Tech Support and Sustained Engineering by executing approved SQL queries and completing database backups and restores for troubleshooting purposes. • Analyze how partner integrations and customer usage patterns impact system performance and cloud spend. • Investigate complex production issues, perform root cause analysis, and drive resolution of reliability and performance problems. • Contribute to continuous improvement across deployment processes, system stability, and operational readiness. • Perform other job-related duties and responsibilities as assigned.

🎯 Requirements

• Bachelors degree in Computer Science, Information Technology or related degree or relevant experience. • 8+ years of experience in DevOps, Site Reliability Engineering, Cloud Engineering, or similar roles. • Strong hands-on experience with Microsoft Azure, especially: Azure SQL, Azure Functions, Azure App Services, and Azure Containers (AKS, Container Apps, or similar). • Ability to read and interpret telemetry, logs, metrics, and resource usage data and explain what's wrong and how to fix it. • Experience working with production systems that require high availability and reliability. • Comfort owning work end-to-end, from identifying issues to executing improvements. • Experience adjusting pipelines, hosting configurations, and deployment processes. • Solid understanding of cloud cost drivers and usage optimization. • Strong problem-solving skills and the ability to work collaboratively across engineering and support team. • Ability to read and interpret application code to support troubleshooting, root cause analysis, and identification of performance improvement opportunities.

🏖️ Benefits

• Wellness Benefits • Opportunities for Professional Growth and Development • Flexible Remote Work • Volunteer Time Off • Study Leave • Employee Assistance Program