Client Relationship Specialist

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🤠 Texas – Remote

🤠 Texas – Remote

💵 $50k - $53k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

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A.E. Perkins

WebsiteLinkedInAll Job Openings

201 - 500 employees

⚕️ Healthcare Insurance

💳 Fintech

☁️ SaaS

Healthcare Insurance • Fintech • SaaS

A. E. Perkins is a company that places sustainability at the heart of its mission, focusing on building and investing in businesses that embody the entrepreneurial spirit of its namesake, Alexander Early Perkins. It primarily operates in healthcare payments and benefits technology, supporting the growth of award-winning innovative companies over the past two decades. A. E. Perkins offers various services including FSA, HSA, and COBRA administration through its subsidiary Ameriflex, direct primary care solutions via Accresa, and payroll and HR services through Workforce Go, while also engaging in investments across multiple sectors including real estate and food and beverage, and advancing consumer-driven benefits and direct care industries.

📋 Description

• Provide outstanding, dedicated client care while maintaining professional relationships with current, potential, and former clients. • Serve as the main point of contact for client questions or concerns, ensuring a positive and seamless client experience. • Resolve client issues, educate clients on products and services, and support strategies for retention and growth. • Collaborate with internal partners to execute business plans and strategies that align with company goals. • Maintain organized and accurate account information for each client, including records of interactions, service issues, and resolutions.

🎯 Requirements

• Bachelor’s Degree from an accredited institution required. • 3+ years of account management experience preferred, with a focus on client relationship management and service delivery. • Experience in Benefits Administration preferred. • Intermediate to advanced skills in Microsoft Excel and other data management tools preferred. • Ability to travel as needed, ideally once per year, to support client relationship initiatives.

🏖️ Benefits

• Medical Insurance • Vision Insurance • Dental Insurance • 401(k) Matching • Flexible Spending Accounts • Health Savings Accounts • Disability & Life Insurance • Employee Assistance Program • LegalShield • ID Shield • Commuter Reimbursement Plan • Tuition Reimbursement • Bonus Pay – Our Client Experience team operates on a quarterly bonus structure with earning potential between 4% and 6% of base compensation quarterly. • Wellable membership • Telescope Health (telehealth) through Accresa • Intellect (mental health) application • Employee engagement activities, including voluntary events, raffles, book club, and more!