Field Service Technician

April 11

🤠 Texas – Remote

Although this job is listed in Texas, this company may be open to hiring remote in other states.

⏰ Full Time

🟢 Junior

🔧 Field Service Engineer

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AERZEN USA

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Energy • Manufacturing

AERZEN USA is a leading provider of high-performance machinery and solutions for industrial process gas technology. Since 1864, AERZEN has specialized in the engineering and manufacturing of positive displacement blowers, screw compressors, turbo blowers, and control technology. The company caters to a wide range of industries, including water and wastewater treatment, food processing, cement and lime, chemical processes, and maritime industries. With a focus on innovation and sustainability, AERZEN aims to provide tailored solutions that enhance efficiency and meet specific client needs. Their offerings also include field services, original parts, and rental solutions.

51 - 200 employees

Founded 1864

⚡ Energy

📋 Description

• As the Field Service Technician, you will perform and carry out all tasks related to installing, assembling, servicing, and repairing Aerzen products. • Provide customers with prompt, professional and high-quality service. • Work is performed at our location and/or at our customer’s location. • Services provided may be scheduled or on-demand. • Overnight travel on short notice is often required. • Perform startups, equipment inspections, troubleshooting, repairs and/or preventive maintenance service on all Aerzen Products at customer sites. • Represent Aerzen in professional and courteous manner following all Aerzen and customer safety requirements. • Installing, configuring, calibrating and maintaining control, measurement and indicating instrumentation (pneumatic, analog & digital). • Understand controls narratives and analyze/troubleshoot process application related issues. • Analyze and correct communication issues; Properly address TCP/IP networks and RS-485 communications. • Perform repairs and assembly on Aerzen Products; diagnose problems with Aerzen machines by evaluating material condition and asking the customer questions. • Utilize defined procedures and a standard rebuild kit. • Read, understand and use equipment diagrams, checklists, engineering drawings, and other process documentation to perform service tasks, assembly and repairs on Aerzen Products. • Communicate with customers to discuss job requirements, provide recommendations and service options. • Evaluate customer future needs and communicate information through appropriate channels. • Assist engineering in plant design, modifications and hazard analysis. • Plan and schedule travel to best meet customer requirement and time efficiency utilizing the Concur booking tool. • Complete job-related service reports, expense reports and forms in a timely basis; Collect data and make commissioning graphs using Company Software. • Conduct customer training on Aerzen Products when onsite. • Perform all work in accordance with quality standards, established safety procedures and maintains a clean, safe work area.

🎯 Requirements

• Education: An Associates Degree (2 years schooling) in electronics technology or equivalent experience. • Experience: 1-4 years of Field Service Experience with rotary equipment such as compressors, Pumps or similar. • Must have electrical experience, preferably working with VFDs and controls. • Certification(s): N/A • Windows, Microsoft Office, Sales Force Internet Abilities; TCP/IP networks and RS-485 communications: Allen Bradley PLC experience is preferred. • RS Logix 5000 experience is preferred; PLC or similar Ladder-Logic programming experience is desired; Ability to Interpret process flow, control wiring, as well as piping and instrumentation diagrams; Welding (brazing, cutting, welding, plasma) a plus.