Patient Access Manager

🔥 2 minutes ago

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Logo of American Family Care

American Family Care

1001 - 5000 employees

Founded 1982

Healthcare • Urgent Care • Family Care

American Family Care is a nationwide healthcare provider specializing in urgent care, primary care, and family care services. With a strong emphasis on accessibility and convenience, they offer a range of medical services including seasonal allergy treatment, vaccinations, physical exams, and emergency care, all designed to ensure prompt attention and a warm, caring environment for patients. American Family Care aims to deliver high-quality healthcare at lower costs compared to traditional emergency room visits, utilizing walk-in clinics and on-site labs to enhance patient experience.

📋 Description

• Oversees all primary patient access workflows, including insurance benefit verification and eligibility confirmation • Ensures compliance with all applicable federal, state, and payer regulations related to patient access • Develops, monitors, and reports on patient access key performance indicators (KPIs) • Collaborates with Revenue Cycle leadership, IT, and clinical operations to evaluate and implement new systems • Ensures clinics are appropriately staffed to meet registration volume demands

🎯 Requirements

• Minimum 5 years of progressive healthcare leadership experience in a front office, patient access, or revenue cycle environment • Demonstrated knowledge of insurance verification, prior authorization processes, and point-of-service collections • Familiarity with healthcare regulatory requirements, including HIPAA and payer compliance standards • Strong analytical skills with the ability to interpret KPI data and drive performance improvement • Excellent communication, interpersonal, and team leadership skills • Proficiency with electronic health record (EHR) and practice management systems • Ability to travel up to 5-10%

🏖️ Benefits

• 401(k) • 401(k) matching • Health insurance • Opportunity for advancement • Paid time off

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