Affirm
Fintech • B2C • eCommerce
Affirm is a financial technology company that offers a 'Buy Now, Pay Later' service, allowing consumers to make purchases and pay for them over time with flexible payment plans. Affirm eliminates hidden fees and compound interest, providing clear terms and conditions for its users. The company also offers the Affirm Card, a debit card that allows users to request to pay over time for larger purchases or pay in full for smaller ones. Affirm partners with various retailers across multiple categories, including electronics, apparel, and travel, providing customers with the convenience of paying over time at checkout both online and in physical stores. Affirm's services are integrated with Apple Pay, enabling customers to make payments seamlessly from their iPhone or iPad.
Director, Social and Community
Job not on LinkedIn
September 4
Affirm
Fintech • B2C • eCommerce
Affirm is a financial technology company that offers a 'Buy Now, Pay Later' service, allowing consumers to make purchases and pay for them over time with flexible payment plans. Affirm eliminates hidden fees and compound interest, providing clear terms and conditions for its users. The company also offers the Affirm Card, a debit card that allows users to request to pay over time for larger purchases or pay in full for smaller ones. Affirm partners with various retailers across multiple categories, including electronics, apparel, and travel, providing customers with the convenience of paying over time at checkout both online and in physical stores. Affirm's services are integrated with Apple Pay, enabling customers to make payments seamlessly from their iPhone or iPad.
📋 Description
• Develop and execute Affirm’s social media strategy — from audience insight to platform mix, content approach, and measurement — ensuring every initiative drives cultural relevance and business impact • Stand up a proactive content program that amplifies Affirm’s narratives, spotlights earned media, and engages our community with humanity and creativity • Foster dialogue, respond in real time, and ensure our voice stays timely, direct, and culturally relevant • Identify trends, test emerging formats, and champion new ways to show up across platforms • Partner closely with Communications, Brand, and Partner Marketing to bring social-first thinking into every campaign and moment • Use insights to refine content, grow reach and engagement, and deepen meaningful connections with our audience • Report directly to the VP, Communications and lead Affirm’s social presence into its next chapter
🎯 Requirements
• 15+ years in communications or brand roles • 10+ years leading social and community strategy at digital-first companies or bringing social-first strategies to life in high-growth environments • Deep expertise in platform best practices (Instagram, TikTok, YouTube, Reddit, X, LinkedIn, etc.) and social listening/analytics tools • A track record of creating culturally relevant content and campaigns that grow engaged, loyal communities • An instinct for storytelling — with a strong creative point of view that cuts through noise and sparks participation • Ability to combine strategic vision with hands-on execution in fast-moving environments • A collaborative, influential partner that people love working with • A data-driven approach with a passion for testing, learning, and improving
🏖️ Benefits
• Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending • 100% subsidized medical coverage, dental and vision for you and your dependents • monthly stipends for health, wellness and tech spending • Equity rewards offered by Affirm Holdings, Inc. (parent company) • Flexible work arrangements (remote-first, work almost anywhere within the country of employment) • Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents • Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses • Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge • ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount
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