Senior Systems Analyst

🕒 September 24

🇧🇷 Brazil – Remote

⏰ Full Time

🟠 Senior

⚙️ Systems Engineer

👻 Ghost score 16%

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Afya

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🏥 Healthcare

💼 Consulting

📚 Education

Healthcare • Consulting • Education

Afya is the largest hub of education and healthcare solutions in Brazil, dedicated to enhancing medical training and practice. With a comprehensive portfolio that includes undergraduate programs, continued medical education, and digital healthcare solutions, Afya aims to support healthcare professionals at all stages of their careers. The company leverages technology to deliver high-quality medical education and has seen substantial growth in digital educational resources, especially during the pandemic, positioning itself as a leader in the healthtech sector.

📋 Description

• Support and manage the Salesforce CRM, handling fixes, enhancements, access management, and integrations with other systems • Gather, analyze, and document requirements with business teams, translating functional needs into technical solutions • Lead solution implementation projects from planning through technical delivery, working with internal development teams or partner vendors • Develop and implement solutions focused on process automation and the continuous evolution of the platform • Design business solutions and architectures integrated with the Salesforce ecosystem • Act as the liaison between user departments, technical teams, and external partners • Map and monitor metrics and KPIs • Conduct alignment, refinement, and solution demonstration meetings with stakeholders • Ensure CRM best practices, scalability, governance, and strategic alignment • Track projects and requests from briefing through post-go-live support • Contribute to system integrations and the evolution of processes supported by Salesforce • Stay up to date with Salesforce features, trends, and best practices

🎯 Requirements

• Completed or ongoing higher education in a technology-related field • Proven experience with Salesforce, particularly Sales Cloud and/or Service Cloud • Experience gathering and analyzing requirements with business teams • Experience working at the intersection of business and technology • Proficiency in Flow Builder, Validation Rules (VRs), and process automation in Salesforce • Experience integrating systems and business processes related to CRM • Experience with agile methodologies, backlog management, and request prioritization • Skilled in creating and maintaining Salesforce objects, layouts, native reports, and configurations

🏖️ Benefits

• Meal/food allowance • Flexible working hours and arrangements for remote positions • Profit-sharing bonus (PLR) • Flexible benefits through the Flash Card • Gympass / Wellhub • Psicologia Viva consultations with psychologists and nutritionists • Health and dental insurance • Life insurance • Extended parental leave: up to 6 months for mothers and 20 days for fathers • Birthday day off • UCA platform with a variety of courses • Language Academy (AIA) • Leadership development program • Afya Women’s Mentorship (MMA) • Discounts on undergraduate and graduate courses at Afya locations

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