Systems Administrator III

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🔥 12 hours ago

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Logo of AGC Biologics

AGC Biologics

1001 - 5000 employees

🧬 Biotechnology

💊 Pharmaceuticals

⚕️ Healthcare Insurance

Biotechnology • Pharmaceuticals • Healthcare Insurance

AGC Biologics is a global contract development and manufacturing organization (CDMO) specializing in the production of protein-based biologics and advanced therapies. With a strong focus on improving patient lives, AGC Biologics provides comprehensive services from cell line development to GMP manufacturing and fill/finish services. The company operates across multiple global facilities, including Seattle, Boulder, Copenhagen, and more, and is dedicated to bringing new biopharmaceuticals to market through innovative platforms and technologies such as AGCellerate™, BravoAAV™, and ProntoLVV™. They offer expertise in a wide range of areas including mammalian, microbial, and cell therapies, as well as viral vectors and mRNA production. AGC Biologics aims to deliver life-changing therapies through strategic collaborations and world-class manufacturing capabilities.

📋 Description

• Provide day‑to‑day administration and support of the TrackWise Digital system • Serve as first‑level support for end users, including troubleshooting and training support • Manage user access, including provisioning, updates, and periodic reviews • Maintain system uptime, backups, and restore processes • Manage system roadmap activities, including releases, upgrades, and enhancements • Partner with business stakeholders to gather and meet system requirements • Collaborate with IT Security to ensure alignment with security standards • Own system lifecycle activities, including: Change control (releases, bug fixes, updates) Technical requirements and design/configuration specifications Installation and operational qualification (IQ/OQ) testing and defect management Requirements traceability Administration SOP development Support and review validation documentation, including validation plans, UAT, summary reports, and periodic reviews • Support data migration and system decommissioning activities as needed • Work with internal teams and external vendors to resolve issues and maintain system performance

🎯 Requirements

• 2–4 years of TrackWise Digital or Salesforce experience (configuration, validation, implementation, or administration) • Experience with Salesforce tools (e.g., SOQL, Flows, troubleshooting) • Familiarity with GMP and validated systems environments • Proficiency in Windows operating systems • Strong communication skills and ability to work both independently and in teams.

🏖️ Benefits

• Competitive salary • Health insurance • Paid time off • Professional development opportunities

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