
Transport • Technology • Automotive
Agero, Inc. is a leader in the driver assistance industry, providing a comprehensive suite of solutions including roadside assistance, accident management, and an electric vehicle experience. The company serves a wide range of industries including automakers, insurance providers, and service providers. Agero's solutions are powered by their intelligently designed platform, SWOOP, which enhances transparency and real-time communication. With over 115 million drivers protected annually and partnerships with top insurance carriers, Agero is dedicated to transforming the driving experience through digital innovations and strategic partnerships.
August 12
🌵 Arizona – Remote
🏄 California – Remote
+10 more states
💵 $122.2k - $165k / year
⏰ Full Time
🔴 Lead
⛑ DevOps & Site Reliability Engineer (SRE)

Transport • Technology • Automotive
Agero, Inc. is a leader in the driver assistance industry, providing a comprehensive suite of solutions including roadside assistance, accident management, and an electric vehicle experience. The company serves a wide range of industries including automakers, insurance providers, and service providers. Agero's solutions are powered by their intelligently designed platform, SWOOP, which enhances transparency and real-time communication. With over 115 million drivers protected annually and partnerships with top insurance carriers, Agero is dedicated to transforming the driving experience through digital innovations and strategic partnerships.
• About the role: As a Principal DevOps Engineer at Agero, you'll be a key leader in our cloud environment, responsible for the technologies, infrastructure as code, and automation that power our operations. You'll collaborate with our engineering, product, and architecture teams to ensure our solutions are designed and deployed with the highest standards for availability, performance, observability, and security. • You'll take the lead on technology selection and implementation best practices, guiding the DevOps team and contributing to strategic initiatives across the organization. You'll also be on the front lines of innovation, continuously learning about the AWS platform and emerging DevOps technologies. Your expertise in evaluating, testing, and implementing new features will be crucial to our long-term success. • KEY OUTCOMES: AWS Cloud Environment Management: Maintain secure and governed cloud environments while ensuring compliance with licensing and support lifecycles. • KEY OUTCOMES: Automation & CI/CD: Drive continuous improvement in DevOps pipelines, supporting continuous integration and deployment for both software and internal team automation. • KEY OUTCOMES: Infrastructure as Code (IaC): Develop and deploy repeatable, resilient, and recoverable infrastructure solutions using IaC principles. • KEY OUTCOMES: Architectural Guidance: Provide architectural and design inputs for various services, leveraging well-architected frameworks from cloud providers. • KEY OUTCOMES: Mentorship & Collaboration: Mentor junior team members and guide engineering teams on DevOps best practices. Collaborate with Architecture, Engineering, Product, and Security teams on key initiatives. • KEY OUTCOMES: Monitoring & Support: Automate system monitoring and provide regular on-call support for complex web-based applications.
• 7+ years of experience in a DevOps or SRE role, with a strong focus on supporting production-critical workloads on Amazon Web Services (AWS) for at least 5 of those years. • Proven expertise in AWS: A minimum of 7 years of hands-on experience with services like IAM, EC2, ECS, Lambda, S3, and VPC, used to design and manage scalable cloud infrastructure. • Infrastructure as Code (IaC) Mastery: At least 7 years proven expertise in Infrastructure as Code. You will have a track record of using tools like Terraform Cloud to architect and provision secure, scalable cloud environments by developing reusable modules from the ground up. • CI/CD and Automation: 5+ years of experience designing and implementing CI/CD pipelines using tools like CircleCI or GitHub Actions. • 7+ years of scripting proficiency in languages like Ruby and Bash. • 7+ years of strong experience with automated testing framework integration within CI/CD pipelines. • Observability & Change Management: 7+ years of hands-on experience implementing and managing monitoring and logging solutions with platforms such as Datadog. • 7+ years of expert-level experience with change management in a DevOps environment, including automated rollback strategies and refined change control processes. • Technical & Business Acumen: A strong foundation in enterprise solution architecture and cloud deployment models, coupled with an understanding of how these technical decisions impact business outcomes. • Infrastructure as Code (IaC): Deep knowledge of Docker and proficiency with IaC tools like Terraform Cloud to automate and manage our cloud infrastructure. • Leadership and Collaboration: Serve as a collaborative leader who excels at teamwork, provides excellent internal customer service, and uses strong verbal and written communication to inform, align, and influence. • Strategic Planning & Execution: Ability to plan, make sound decisions, and focus on results to deliver quality applications on time. • Innovation Mindset: A continuous drive to identify problems, recommend innovative solutions, and foster a culture of continuous improvement across the organization.
• Health and Wellness: Healthcare, dental, vision, disability, life insurance, and mental health benefits for associates and their families. • Financial Security: 401(k) plan with company match and tuition assistance to support your future goals. • Work-Life Balance: Flexible time off, paid sick leave, and ten paid holidays annually. • For Contact Center Roles: Accrual of up to 3 weeks Paid Time Off per year, paid sick leave, and ten paid holidays annually. • Family Support: Parental planning benefits to assist associates through life’s milestones. • Bonus/Incentive Programs
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