Field Service Engineer – North UK

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🔥 0 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

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AGFA HealthCare

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Know those rare and indescribable moments at work when distractions melt away? You feel like you’re at one with your technology and everything goes just right? At AGFA HealthCare, we call it the flow.

📋 Description

• Repair and maintain customer equipment effectively and efficiently. • Carry out pre installations and installations. • Provide remote call pre-qualification and attempt remote fix wherever possible. • Document and report technical issues where necessary; Ensure logging & closure of calls. • Support the customer in the field mainly in UK/IE, occasionally in Europe. • Maintain technical and professional expertise, proactively identifying learning opportunities for self and the team through knowledge sharing and attendance of training sessions.

🎯 Requirements

• Bachelor’s degree within a technical field or qualified by experience in providing service / managing repairs and installations on Wide Format printing equipment (or similar) is desirable. • Proven track record of thriving in a customer facing work-from-home/field-based role or independent environment. • A highly driven mindset with the discipline to maintain focus and meet deadlines without direct supervision. • Proficient written and verbal communication skills in English; you know how to transform technical information and instructions in an easy to understand and concise language. • Identify areas for improvement and implement solutions. • Working understanding of common Office IT Applications (MS Word, Excel, email, etc.). • Networking, operation system / IT skills are desirable. • Must be prepared to travel to visit client sites across UK and Ireland.

🏖️ Benefits

• A dynamic global organization with a history of innovation and strong product portfolio. • A challenging environment combined with a supportive management structure. • Career development and growth. • A competitive salary and benefits package. • A friendly work environment with dedicated professional colleagues.