Named Account Licensing Specialist, Customer-Facing SME, GCC High, Azure, CSP

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Agile IT

11 - 50 employees

🏢 Enterprise

🔒 Cybersecurity

🏛️ Government

Enterprise • Cybersecurity • Government

Agile IT is a company specializing in providing managed IT services and consulting for Microsoft 365 and Azure environments, focusing on security and compliance. As a long-time leader in Microsoft GCC High and Azure Government, Agile IT offers services such as cloud migrations, mergers and acquisition support, identity management, and CMMC (Cybersecurity Maturity Model Certification) compliance consulting. They cater to government agencies, defense contractors, and large corporations, ensuring that their IT environments maintain high levels of security and meet federal compliance standards. Additionally, Agile IT provides advisory services and expert guidance on Microsoft licensing, cost management, and complex IT solutions to optimize business operations.

📋 Description

• Serve as the dedicated licensing point of contact for our highest-value accounts • Advise customers on the right Microsoft 365 and Azure licensing structure for their needs • Partner with Account Executives on active deals, joining sales calls to scope and validate licensing • Train and mentor internal teams on Microsoft licensing programs, products, and best practices • Own and resolve licensing tickets and customer requests

🎯 Requirements

• 3+ years of experience with Microsoft 365 and/or Azure licensing, GCC and GCC High licensing • Deep knowledge of Microsoft 365 products, features, and licensing models • Strong attention to detail and accuracy • Ability to research and interpret Microsoft licensing documentation • Experience advising customers or internal stakeholders on licensing decisions • Excellent written and verbal communication skills • Experience with ticketing systems and managing customer requests • Comfortable working in a remote environment • Self-motivated

🏖️ Benefits

• Competitive salary • Comprehensive benefits (medical, dental, vision, retirement, PTO, 12 paid holidays, professional development) • Fully remote work environment with flexibility and autonomy

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