Customer Facing Project Manager

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🔥 4 hours ago

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Logo of Agilent Technologies

Agilent Technologies

10,000+ employees

Founded 1999

🍽️ Food & Beverage

🏥 Healthcare

💼 Consulting

💰 $500M Post-IPO Debt on 2019-09

Food & Beverage • Healthcare • Consulting

Agilent Technologies is a global leader in the field of analytical and laboratory instruments. The company offers a diverse range of products and solutions, including gas and liquid chromatography, mass spectrometry, lab supplies, and software and informatics. Agilent serves various industries, such as biopharma, food and beverage testing, clinical diagnostics, and environmental testing. Additionally, Agilent provides comprehensive services for lab management, maintenance, and instrument repair. They focus heavily on advancing science through sustainable solutions and supporting genomics, pathology, and cancer research with advanced technologies.

📋 Description

• Support the sales process by contributing to solution design and development for customer projects • Manage and help execute large, multi-functional, and multi-vendor service projects, including: Laboratory relocations, Asset management programs, Facility inventories, Other CrossLab service solutions • Assist in developing and maintaining project plans, including scope, schedule, budget, and resource requirements • Coordinate with customers to define project requirements and implement tailored solutions • Support pricing and proposal development for customized project work • Ensure projects are delivered on time, within budget, and aligned with customer expectations • Build and maintain strong relationships with customers, internal teams, and third-party vendors • Lead meetings, track progress, and maintain clear and accurate project documentation • Actively participate in on-site project delivery activities

🎯 Requirements

• Bachelor’s degree in a scientific or related field, or equivalent combination of education and experience • 8+ years of relevant professional experience, including at least: 5+ years of customer-facing field project management • Experience applying project management methodologies (formal training or equivalent experience) • Strong written and verbal communication skills • Experience working directly with external customers • Experience using data tools or reporting systems to analyze and present information • Ability and willingness to travel up to 50% or more, depending on project needs • PMP certification (Preferred) • Experience in laboratory environments, instrument service, or equipment maintenance (Preferred) • Familiarity with GMP and/or GLP environments (Preferred) • Pharmaceutical or life sciences industry experience (Preferred) • Experience managing project budgets, including quotes, purchase orders, and invoice reconciliation (Preferred) • Experience working with third-party service providers (Preferred) • Lean Six Sigma certification or training (Preferred) • Proficiency with: Microsoft Office (Excel, Word, SharePoint) • Project and data tools (MS Project, Smartsheet, Visio, SAP, Maximo, or similar systems)

🏖️ Benefits

• health insurance • retirement plans • paid time off • flexible work arrangements • professional development • bonuses • stock options

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