Engineer – ICPMS Support

Job not on LinkedIn

October 31

🌵 Arizona – Remote

Although this job is listed in Arizona, this company may be open to hiring remote in other states.

☕ Washington – Remote

Although this job is listed in Washington, this company may be open to hiring remote in other states.

💵 $48 - $75 / hour

⏰ Full Time

🟠 Senior

🔴 Lead

👷🏻‍♀️ Engineer

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Agilent Technologies

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Science • Biotechnology • Pharmaceuticals

Agilent Technologies is a global leader in the field of analytical and laboratory instruments. The company offers a diverse range of products and solutions, including gas and liquid chromatography, mass spectrometry, lab supplies, and software and informatics. Agilent serves various industries, such as biopharma, food and beverage testing, clinical diagnostics, and environmental testing. Additionally, Agilent provides comprehensive services for lab management, maintenance, and instrument repair. They focus heavily on advancing science through sustainable solutions and supporting genomics, pathology, and cancer research with advanced technologies.

10,000+ employees

Founded 1999

🔬 Science

🧬 Biotechnology

💊 Pharmaceuticals

💰 $500M Post-IPO Debt on 2019-09

📋 Description

• Provide remote post-sales technology support and technical services to external customers and/or internal field personnel utilizing remote diagnostic capabilities. • Help customers with questions regarding ICPMS, for hardware, software and some applications. • Support Advance level ICPMS products and with some applications capabilities within the Agilent portfolio. • In-depth technical support, remote troubleshooting of customers’ applications, positioning consulting and education services, using telephone, chat and remote internet collaboration or e-Learning platforms. • May support 3rd party products and occasionally visit customer sites, must be able to travel occasionally for technical training. • Leverage post sales interactions with customers to probe and qualify further revenue opportunities and provide highly qualified leads to Agilent sales teams.

🎯 Requirements

• Bachelors, Masters or other University degree in Chemistry, Biochemistry, Biology, Microbiology or similar science focused field highly preferred; may consider an equivalent combination of education, training and experience. • 8+ years’ analytical instrumentation experience, including hardware and software. • Experience with ICPMS as a Field Service Engineer preferred. • Agilent analytical instrumentation preferred. • Logical troubleshooting skills.

🏖️ Benefits

• bonus • stock • benefits