Enterprise Program Coordinator

đŸ”„ 0 minutes ago

đŸ‡ŻđŸ‡” Japan – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✹ Program Coordinator

đŸ‘» Ghost score 10%

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đŸ—ŁïžđŸ‡ŻđŸ‡” Japanese Required

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Logo of Agilent Technologies

Agilent Technologies

10,000+ employees

Founded 1999

đŸœïž Food & Beverage

đŸ„ Healthcare

đŸ’Œ Consulting

💰 $500M Post-IPO Debt on 2019-09

Food & Beverage ‱ Healthcare ‱ Consulting

Agilent Technologies is a global leader in the field of analytical and laboratory instruments. The company offers a diverse range of products and solutions, including gas and liquid chromatography, mass spectrometry, lab supplies, and software and informatics. Agilent serves various industries, such as biopharma, food and beverage testing, clinical diagnostics, and environmental testing. Additionally, Agilent provides comprehensive services for lab management, maintenance, and instrument repair. They focus heavily on advancing science through sustainable solutions and supporting genomics, pathology, and cancer research with advanced technologies.

📋 Description

‱ Serve as the daily point of contact for overall program operations for assigned customers ‱ Coordinate planned services such as periodic inspections and maintenance ‱ Coordinate unexpected and non-routine services such as troubleshooting responses ‱ Collaborate with internal departments and external partners/vendors to route customer inquiries and requests appropriately ‱ Work with cross-functional teams to organize customer issues, consider solutions, and implement them in daily operations ‱ Maintain and improve operational quality for assigned programs/projects ‱ Stabilize customer inquiry handling and data entry for repair and inspection requests related to laboratory asset operations

🎯 Requirements

‱ Experience communicating by email with internal and external parties ‱ Ability to organize and manage multiple cases and information simultaneously ‱ OA skills including Outlook, Teams, and Excel (data entry and basic functions) ‱ Flexibility to adapt to changes in work content and circumstances ‱ Attention to accuracy and adherence to rules ‱ Ability to work cooperatively with others ‱ Willingness/ability to travel 100% of the time

đŸ–ïž Benefits

‱ Includes the option to work remotely ‱ Full-time weekly schedule ‱ Equal opportunity employer

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