Lab Informatics Project Manager

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Agilent Technologies

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1999

🔬 Science

🧬 Biotechnology

💊 Pharmaceuticals

💰 $500M Post-IPO Debt on 2019-09

Science • Biotechnology • Pharmaceuticals

Agilent Technologies is a global leader in the field of analytical and laboratory instruments. The company offers a diverse range of products and solutions, including gas and liquid chromatography, mass spectrometry, lab supplies, and software and informatics. Agilent serves various industries, such as biopharma, food and beverage testing, clinical diagnostics, and environmental testing. Additionally, Agilent provides comprehensive services for lab management, maintenance, and instrument repair. They focus heavily on advancing science through sustainable solutions and supporting genomics, pathology, and cancer research with advanced technologies.

📋 Description

• Engaging with sales for requirement analysis, scoping delivery, and early customer discussions to recommend tailored solutions. • Deliver technical presentations, demonstrations. • Analyze customer's needs, and translate this into SLIMS workflows. • Configure the SLIMS platform to match the lab's requirements. • Build plugins for connecting instruments or displaying custom forms or portals. • Act as the customer voice to influence future product design to meet customer needs. • Lead or support project delivery, ensuring solutions are implemented effectively. • Train the customer. • Script a lab's in-silico tools into our integration framework. • Deliver OpenLab (CDS) solutions along with SLIMS (LIMS) application. • Project management for OpenLab solutions and SLIMS solution delivery. • Provide remote and on-site troubleshooting to maintain customer satisfaction. • Technical support for customers' critical escalations. • Collaborate with R&D, product marketing, and support teams to relay customer feedback and improve offerings.

🎯 Requirements

• Bachelor's or Master's Degree or equivalent • Typically, at least 4+ years relevant experience for entry into this level • Experienced of working on laboratory solutions and applications • Software affinity or programming skills such as Python and Java • Ability to grasp customer requirements and document the requirements • Excellent communication and organizational skills • Outstanding analytical and problem-solving skills • Ability to build and foster good relations with customers • Team-oriented perspective

🏖️ Benefits

• 50% Travel Required • Equal opportunity employer