Reservations Agent II

🔥 58 minutes ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟢 Junior

✨ Reservations Agent

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Atlantica Hotels International

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1998

✈️ Travel

🏨 Hospitality

🛒 Retail

Travel • Hospitality • Retail

Atlantica Hotels International is the largest multi-brand hotel operator in South America, specializing in managing and developing hotel properties. The company operates various brands and represents several leading hotel groups in Brazil, aiming to be the preferred choice for investors, guests, and partners. With a dedicated team of professionals, Atlantica focuses on nurturing long-standing relationships and delivering quality service.

📋 Description

• Manage the layover reservations process, administering daily occupancy and rooms available for sale • Maximize property revenue • Update partner portals (airlines) • Enter confirmed reservations into hotel systems • Maintain and facilitate the relationship between clients (airlines) and hotels (Operations/Housekeeping) • Contact clients to offer better rates and an excellent experience • Offer partners the best reservation options based on availability and daily strategies (availability and yield/fluctuation) • Provide partners with information during requests and support the Sales teams • Ensure the accurate entry of available rooms in partner/airline systems • Ensure the accurate entry of reservations in the VHF TOTVS PMS • Liaise with Front Desk, Housekeeping, and Sales teams to ensure guests have a smooth stay • Strategically offer available rooms at the best rate defined by Revenue Management • Handle inquiries by phone, email, and WhatsApp

🎯 Requirements

• Bachelor’s degree in Hospitality or Tourism • Intermediate to advanced English proficiency • 1–3 years of experience in the role • Proficiency in Microsoft Office

🏖️ Benefits

• Health insurance • Dental insurance • Life insurance • Transportation allowance • Meal or food allowance