Engineering Manager, Community Support Engineering – Routing and Data

🕒 March 30

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Airbnb

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2007

👥 B2C

🛍️ eCommerce

💰 Post-IPO Equity on 2020-12

B2C • eCommerce • Hospitality

Airbnb is a global online marketplace that connects people looking for accommodation with hosts offering unique and diverse lodging options, often in residential properties. Users can book spaces ranging from one-bedroom apartments to entire homes and boutique hotels. Airbnb also offers experiences, allowing guests to book activities hosted by locals, providing an authentic travel experience.

📋 Description

• Ramp up on the team’s technology, product, and business goals, including hands-on work to develop a deep technical understanding. • Lead, mentor, and grow a high-performing engineering team in a fast-paced environment. • Foster a team culture that emphasizes product thinking, technical depth, and customer-centric problem solving. • Drive and partner closely with teams across CSE to understand business cases and deliver intuitive, scalable routing and data solutions. • Set clear priorities and strategic direction in collaboration with cross functional partners. • Improve team processes to strengthen collaboration and ways of working, execution efficiency, and delivery quality. • Lead complex, cross-functional projects that align with business goals and deliver measurable impact. • Collaborate with other senior leaders and peers to define and drive long-term technical strategy and architecture that enables the company’s future vision. • Collaborate with and influence cross-functional partners to design and deliver high-quality products. • Lead team technical initiatives, and work cross-functionally to identify opportunities for business impact, refine, and prioritize requirements for engineering systems. • Lead conversations that align technical efforts with business outcomes and product priorities. • Nurture a culture of technical quality and engineering excellence from design, through code review, to production. • Enable and empower ICs to grow their impact beyond individual contributions, creating opportunities for them to lead technical initiatives that span across platforms and organizations. • Retain, grow and hire a team of high-performing engineers. Build a strong and diverse team capable of turning ambitious product visions into a polished reality.

🎯 Requirements

• 9+ years of relevant software development industry experience in a fast paced tech environment. • Bachelor’s and/or Master’s degree, preferably in CS, or equivalent experience. • Excellent communication and collaboration skills. Proven experience working with many engineering teams and cross functional partners. • Strong expertise in building large-scale backend systems and experience in user facing features. • Strong product and design instinct, previous proven experience building delightfully designed experiences. • Flexible in leadership style, can adapt to a variety of ways of working depending on the situation. • Experience leading and shipping large initiatives with high business impact. • Creating a strong culture of operational excellence with focus on raising the bar for quality, reliability and availability. • Good judgment in making tradeoffs to balance short-term business needs with long-term technical quality. • Strong communication skill and ability to influence decisions from a wide variety of stakeholders. • Experience fostering an inclusive and engaging team environment. • Able to identify, retain, grow and acquire critical talent. • Strong commitment to fostering diversity, equity, and inclusion within teams. • Fluency in communication in English and Mandarin.

🏖️ Benefits

• Competitive salary • Flexible working hours • Professional development budget • Home office setup allowance • Global team events